How can i reset my security questions?, How can i reset my security questions?

So I'm trying to reset my security questions and its sending it to an email that is not being used in my apple account. How can i reset that email and then reset my security questions because im trying to get music but it keeps on asking me for the answers of my security questions when i dont even know them.

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3.  Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

Similar Messages

  • My old email account was disabled and I can't remember my password - how can I reset my password or move $ to a new itunes/email account?  It seems I must have mis-typed my information because I can't answer the security questions correctly...

    My old email account is disabled and I can't remember my itunes password - how can I reset my password or move $ to a new itunes/email account?  It seems I must have mis-typed my account information because I can't answer the security questions correctly...

    ➡ https://iforgot.apple.com/

  • HT201303 when i try to purchase something it asks me to enter my security questions but i dont remeber them how can i reset them?

    when i try to purchase something it asks me to enter my security questions but i dont remeber them how can i reset them?

    Try here:
    iTunes Store: My credit card's security code or zip code does not match my bank's records

  • I forgot My iCloud password, and i can not reset it as the system is not accepting the answer to the security questions and also the mail to my apple ID mail box is blocked, how can i reset my password for my apple ID.

    I forgot My iCloud password, and i can not reset it as the system is not accepting the answer to the security questions and also the mail to my apple ID mail box is blocked, how can i reset my password for my apple ID.

    Hello nmssns,
    Thank you for contacting Apple Support Communities.
    You can start with this article to reset your iCloud password. Depending on your exact circumstances, blocked email, forgot security questions, etc., there are links provided to guide you through those issues.
    About Apple ID security questions
    http://support.apple.com/kb/HT5665
    Regards,
    Jeff D.

  • HT5312 How can I add a rescue email? I forget my security questions and need to add another email to reset them. I did not add a rescue email  when I originally signed up.

    I do not recall ever answering the security questions therefore I do not know them and iTunes will not let me purchase music through my iPhone. How do I reset the security questions? I do not have a rescue email set up to do so. How can I add that?

    You can't now and need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    The time to create a rescue email address is when you set up the security questions, not after forgetting their answers.
    (90478)

  • I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't have security answers or the password. How do I reset password?

    I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't know my security answers or the password. How do I reset password?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Somebody has created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy.How can I resolve this?

    When I tried to create and apple id using my gmail account i found that somebody has already created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy. Now the problem is that the other guy also can reset my password and access my account.
    I contacted apple customer care and they are not ready to help me saying that I need to give information about the last device I logged in using this id. How can I give it when I did not create it?:) Also they are saying this account has been verified and that could happen only if someone has hacked my gmail account and verified the id using the link sent by apple.
    Later I did some experiments and found that this is a security flaw from apple. Somebody has created the id and never used it(I tried to loggin to icloud and it was saying this account was not used it any apple device). The account became verified when I reset the password.(This is a bug, account should be verified only when we click on the verification link sent by apple).
    The other mistake apple did is that they allotted my gmail account to someone before it's verified eventhough it cannot be used unless verified. Actually apple should allot the account id only after verifying the email address.
    Apple customer care is not ready to help and I am tired of fighting with them. Can any of you guys suggest any means of getting back my gmail id to use it as apple id?

    I don't think you're going to be able to. I would guess the other person used your address by accident, and when he found he couldn't access the account (because you'd changed the password) he abandoned it. Your GMail address is now locked to that account and even if it was changed you can't use it to create another.
    You already have an Apple ID, which you use to log in here; you can use that to create an iCloud account if that's what you are trying to do. If you want to create a different Apple ID just get another free address such as a Yahoo one.

  • How can i reset an old email , so i can answer my security questions

    i am trying to buy music from itunes , and i cant because iam trying to do it on  my new macbook air. it says to answer security questions ,which i dont rember . the email that is listed on the bottom of the questions is no longer available . how can i reset the email

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    It isn't possible to change it without correctly answering at least two of the questions.
    (88517)

  • How can I reset my security questions?

    In January 2012, I bought an iPod Touch 4th Generation, and used it about a year and a half. During this time, I got quite a few gift cards from family members, but I never really used the money, even though I redeemed it. Due to some misunderstandings, said iPod was lost for about another year and a half, but I was finally able to get it back a few days ago. However, during the time it went missing, I had logged into iTunes on my computer to update some information, including my email address. Since I hadn't used it for so much time, when I logged into iTunes on the iPod, it was still displaying the old email, so I logged in again. But when I try to buy something with the unused money from the giftcards, it asks me to answer the security questions. Here's the deal: I don't remember the answers [matter of fact, I don't remember setting them up in the first place] and I also hadn't set up a recovery account, and it's not like I can check to see if I saved the info anywhere, since the computer I was using at that time died out shortly after I lost said iPod. Is there anything I can do to reset my security questions? And even if I have to contact customer service, is there anything I can do to prove my identity?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I have to reset factory settings but Apple ID is old email no longer used. I can't recall the password and when I went to answer security questions it told me my date of birth was wrong. How do i rest password but get it sent to my current email addr

    I have to reset factory settings but Apple ID is old email no longer used. I can't recall the password and when I went to answer security questions it told me my date of birth was wrong. How do i rest password but get it sent to my current email address

    Go to http://iforgot.apple.com to get help with your password.

  • I need to reset my Apple ID (a Yahoo account). My problem is the Yahoo account is disabled and can't be recovered and I don't remember the answers to the security questions. How can I reset my password?

    I had to reset my IPhone device to the factory setting, but when I wanted to start using the IPhone, it requires the original Apple ID which I do not recall the password. I tried to reset the password by receiving it through my Yahoo account (Apple ID) I found out that the email has been disabled due to the long period I didn't use it and can not be recovered moreover I do not remember the answers to the security questions.
    I need help on how to reset my Apple ID password as I cant not use my IPhone any more.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5312 My rescue email address is no longer valid and I can't remember my security questions answers.  How can I reset my security information

    I have money in my Itunes account, but have forgotten the answers to my security questions.
    The rescue email address that was linked to my account is no longer valid and I can't access it any more.
    How do I re-set my security questions and rescue email so I can purchase itemsvia my iTunes account?
    Help?

    You will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use.

  • How can I reset my apple id security questions, if I have not set a rescue email account?

    My new iPhone says "To help ensure the security of your Apple ID we require additional information."  It then asks me for the answer to my security questions.  Which I can not remember.  I can log into iCloud and my apple ID, but can not change my security questions.  A web search indicates that I should be able to send a security email to my rescue email account.  Since this option does not appear on my accounts security question screen, it looks like I never setup a rescue email.  How do I reset my security questions, or setup/change my rescue email account?
    Thanks in Advance!!

    Actually, you'll have more luck contacting AppleCare Phone Support.
    http://support.apple.com/kb/HE57
    With the information you provided, I assume they can verify your identity and reset your account security questions.
    Kind regards,

  • I forgot my apple id password and i already deleted my yahoo account for that apple id. When i try resetting it for security question, my birthday verification says invalid. How can i retrieve my password for a swleted yahoo account?

    I forgot my apple id password and i already deleted my yahoo account for that apple id. When i try resetting it for security question, my birthday verification says invalid. How can i retrieve my password for a swleted yahoo account?

    http://support.apple.com/kb/ht5312
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 

  • I already have an account but i need to make a resuce email..how do i make a rescue email and reset my security answers. I can't remember my security question answers!!

    I need help!! My I-tunes won't let me buy any more songs until I confirm that my account..is well..MY ACCOUNT! I can't remeber my security question answers, how do I reset them!? I also need to make a rescue email, i didn't make one when i first made my account, so how do i make it now!? PLEASE HELP ME!

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    Creating a rescue email requires correctly answering two of the questions.
    (96131)

  • HT5312 Help!!! I am at my wits end. Can anyone tell me how to have my security questions re-set? Truth is I do not even remember the questions and so dont know the answers  I keep getting refered to 'answer security questions' when I reset my password hel

    Hi can anyone help me with the solution to get my security questions and answers re-set?
    I have done everything the site asks you to do/ reset passwords/ confirm re-send mail and so on BUT the site still does a 360 back to answer security
    questions to confirm your identity....that is the point -I do not rememeber the questions  and certainly therefore dont remember answers to questions that I am supposed to recall....so what do I do?
    For the last 8 months ++ I've gone full circle and am at my wits end?
    Anyone have some deep wisdom on this issue
    Thanks and regards

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

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