How can i reset my sequrity question?

Hi , I'm trying to reset my sequrity questions
I've tried reaching the local supports for help with that issue, but without any success
Please i would like o purchase apps but I can't
Hope you'll help me with it I can give ou all my info to approve that ( I just can't remember wich answer I gave in the registration process )
Thanks a lot wish you all the best

Hello Ramamoorthy,
To reset your security questions you will need to have set up a rescue email address with your Apple ID. If you did not set one up and still cannot get them reset, then you will need to Contact Apple Support to further assist you getting it reset. 
If you forgot the answers to your Apple ID security questions
http://support.apple.com/kb/HT6170
Reset your security questions
Go to My Apple ID (appleid.apple.com).
Select “Manage your Apple ID” and sign in.
Select “Password and Security” on the left side of the page.
If you have only one security question, you can change the question and answer now.
If you have more than one security question:
Select “Send reset security info email to [your rescue email address].” If you don't see this link or don't have access to your rescue address, contact Apple Support as described in the next section.
Your rescue address will receive a reset email from Apple. Follow its instructions to reset your security questions and set up new questions and answers. Didn't receive the email?
After resetting your security questions, consider turning on two-step verification. With two-step verification, you don't need security questions to secure your account or verify your identity.
If you can't reset your security questions
Contact Apple Support in either of these circumstances:
You don't see the link to send a reset email, which means you don't have a rescue address.
You see the link to send a reset email, but you don't have access to email at the rescue address.
A temporary support PIN isn't usually required, but Apple may ask you to generate a PIN if your identity needs to be verified.
Regards,
-Norm G. 

Similar Messages

  • How can i reset my sequrity questions

    i canot make a phone call to the support department and i dont know how to reset my sequrity questions

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • HT5312 How can I reset my security questions if I don't have a rescue email address

    How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help

    Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.

  • TS1424 I forgot the security/questions, How can I reset my security questions?

    I need a small help please. How can I reset my security/question because I forgot the answers.
    But still I know my Apple ID's password and I can access to my ID.
    Please there is anyone can help me?
    Thanks
    Hana

    Hi Niel,
    Thanks a lot for your considering my email.
    But when I creat the my Apple ID first time I did not put any email the Rescue Email Address I keep it empty.
    What I should do now to reset my security questions?
    Please I need urgent help or advise.
    Thanks
    Hana

  • How can I reset my security questions so I can buy an app?

    How can I reset my security question so I van buy an app because I am using for the first time my credit card to buy an app and I can't remember some answears .I have made  my Apple id 2 years
    Ago

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101674)

  • How can i reset my security questions and there is no reset my questions below it any help plz

    how can i reset my security questions and there is no reset my questions below it
    any help plz

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101110)

  • How can I reset my security questions. There's no reset option

    how can I reset my security questions. There's no reset option

    If you didn't previously set up a rescue email address and have forgotten more than one of the answers, you can't do this on your own. Contact Apple either through the link in that article or by phoning them.
    (76560)

  • HT5312 I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

    I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105466)

  • How can I reset my security questions? Everytime I try again like thousand time all I get nothing. It won't appear my mail. I tried create new Apple ID but I don't have card to buy. I only have iTunes card. I was think about drown my phone in toilet

    How can I reset my security questions? Everytime I try again like thousand time all I get nothing. It won't appear my mail. I tried create new Apple ID but I don't have card to buy. I only have iTunes card. I was think about drown my phone in toilet

    Contact Apple support at 800MYAPPLE and ask them to assist you with resetting your security quesitons.
    They will ask you to verify your identity. Not usually a big issue. Call them ask for assistance.
    They can walk you through getting the security question issues resolved.
    Good luck.

  • HT201363 Hi dear sir/Madam  i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions?

    Hi dear sir/Madam  i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions? as i have some credit in my account i can not creat a new apple id.

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105243)

  • HT201363 How can I reset my security questions if I don't have the option to send an email to my rescue address although I have one?

    How can I reset my security questions if I don't have the option to send an email to my rescue address although I have one?

    Hi Thubz,
    Welcome to the Support Communities!
    The article below explains how to change your rescue email address and/or reset your Apple ID security questions.
    You can attempt to answer your security questions in order to change your rescue email.
    If you are unable to remember the answers to your security questions and the rescue email address has changed -- contact Apple ID Security for asissistance.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Happy New Year!
    - Judy

  • How can be reset the security questions in apple account if it been disable

    How can be reset the security questions in apple account if it been disable

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT5787 How can I reset my security questions ?

    how can I reset my security questions ?

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions.
    (112114)

  • HT201303 How can I reset my security questions answers??

    How can I reset my security questions answers??
    As I can't remember that I had answer those questions earlier

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT201209 How can I reset my security questions

    How can I reset my security questions since I forgot my old answers

    The forum search bar is on the right side of this page.  This is one of the most asked and answered questions on the forums.  You should find an answer easily with a search

Maybe you are looking for