How can i reset the security anwer in switzerland
I dont know the answers to the security questions any more .
How can i reset the answers in switzerland?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699#S
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
Similar Messages
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How can I reset the security issues if I have forgotten them
how can I reset the security issues if I have forgotten them
http://support.apple.com/kb/HT5312
If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
HTH -
Hi dear sir/Madam i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions? as i have some credit in my account i can not creat a new apple id.
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105243) -
How can be reset the security questions in apple account if it been disable
How can be reset the security questions in apple account if it been disable
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
HT2589 How can I reset the security questions
I forgot the security questions answers for the apple id how can I reset it
Search the More Like This section on the right...
-
Hello,
I put a 100$ in my account, when I came to buy it asks me for the security questions although my password is correct. When I answered the security questions, it says it is wrong. I tried to change my security questions by send a recovery e-mail but the e-mail address it is sending to is not mine (its other than the alternative e-mail) I can't change the security questions and I can't use my credits to buy apps. what should I do to fix this problem?Saunakhvshg,
contact Apple directly. -
How can i reset the security questions?
I dont believe I put security questions/answers when I opened the Apple account and is now asking for them. How can I changed them or access them?
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
HT4990 How can i reset the security question and answer?
I did not remember the security question and answer. Then, if they ask me for verification problem. How can I solve this problem?
Click here and search the article for '2 out of 3'. Follow the instructions.
(73898) -
TS1424 I can't purchase a song, how can I reset the security password if possible
I iTunes!!!!
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
How can you reset your security questions for the life of me I cannot recall my answers
how can i reset my security questions
Click here and search the article for '2 out of 3'. Follow the instructions.
(74147) -
TS1424 I forgot the security/questions, How can I reset my security questions?
I need a small help please. How can I reset my security/question because I forgot the answers.
But still I know my Apple ID's password and I can access to my ID.
Please there is anyone can help me?
Thanks
HanaHi Niel,
Thanks a lot for your considering my email.
But when I creat the my Apple ID first time I did not put any email the Rescue Email Address I keep it empty.
What I should do now to reset my security questions?
Please I need urgent help or advise.
Thanks
Hana -
How can I reset the apple Id security passwords?
How can I reset the apple Id security passwords?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
How can I reset the forgotten security questions/answers?
How can I reset the forgotten security questions/answers?
Try this Discussion...
https://discussions.apple.com/thread/4305745
Or the More Like This on the right... -
HT5312 How do I reset the security questions so I can buy a book on I tunes
How do I reset the security questions so I can buy books on I tunes
JanYou need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96005) -
Can't remember answers to security questions.How do I reset the security questions?
Can't remember answers to security questions.How do I reset the security questions?
1) Apple ID: All about Apple ID security questions
If necessary...
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact
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