How can I resolve an issue where webpages take several minutes to download? Other computers working on the same home network take not time at all.
Firefox would not load webpage despite there being an active internet connection to the computer. I know this because firefox loaded on another home computer without any issues. I reset the ip address on the computer in question through cmd.exe and this helped the issue to an extent however it take several minutes to load webpages. I can also advise tha Internet Explorer suffered exactly the same issue and it gave me an error message early when unable to load webpages, that a remote firewall may be blocking the connection. It suggested to configure the firewall to allow connections thru TCP port 80.
Hello ,
Can you please post your ADSL stats by following this direct link; http://192.168.1.254/index.cgi?active_page=9116 << it only works if you have a Home Hub 2.0+ and remember to type your password in.
Also we need a speedtest Use this link http://bt.custhelp.com/app/answers/detail/a_id/9354/c/346,4740,5520 as it will also help you diagnose and give you a list of solutions afterwards, it does incorporate the http://www.speedtester.bt.com one though as well.
It sounds to me that you have a low profile, with your stats we can see if you've been having disconnections which makes the exchange raise your Noise Margin to try and increase your stabibility, but at a cost of speed, it may have been that your sync speed has recovereed, but not your IP Profile.
Here are some helpful (I actually did find them helpful!) tips from BT: http://bt.custhelp.com/app/answers/detail/a_id/35079 up to you whether you want to read those tips, because I did actually find them helpful.
Can you comfirm that you have no noise on the line. Really a test by dialling 17070 and pressing option 2 for the quiet line test should be completed in the Master Socket with no other devices connected to the line. ANd also do you have a master socket with a split faceplate that you can unscrew the bottom half, if so behind there is a hidden 'test socket', it disconnects all your internal wiring so just to make sure its not a fault inside your premises.
Regards Edd
Check your Line
BT Speedtester
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