How can I resolve an issue with Word 2013 incompatibility errors?

Question

My Client is continually having issues with his Office 2013 installation, specially with Word 2013.
After re-installing Office 2013, he gets the following error when trying to run Word. 
When he clicks on the Repair now, he gets the following error;
He used the Microsoft uninstall tolll to fully remove Office 2013 before re-installing Office 2013.
His PC is running Windows 8.1
Any help would be appreciated.

Answer 1

Hi,
Do other Office applications occur the same issue?
Based on this error message, I find a similar issue.
http://answers.microsoft.com/en-us/office/forum/office_2013_release-word/keep-getting-error-were-sorry-but-word-has-run/b9a014db-c4c6-46aa-95b1-679308735f66?page=5
You can follow Mpw1979’s reply, here is detail information.
“When I tried to change the compatibility mode on Winword.exe I found there were no options available so I right clicked and selected Troubleshoot Compatibility.
 From here select Troubleshoot Program then tick I Can't See My Problem Listed and then select Windows 8 from the next screen and apply the changes and it worked.
 I should also note I had Abbyy finereader installed and the plugin was causing Word to crash so i simply opened in safe mode and disabled the plug-in.”
Regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.