How can I resolve: cannot save any type of image in Illustrator CS6 on Windows XP SP3?

I have a user who is on Windows XP SP3 and he cannot save any images in Illustrator CS6. When he selects eitheer of the save buttons, the location window comes up but nothing happens after that. We have given him admin rights and permissions for the computer and Illustrator, the UAC is off, we have deleted the pref folder, and we have done a reinstall of the software . Other users can log onto the same machine and Illustrator works fine for them, but; this particular user, who is the primary user of the computer, cannot save his work using the program. How can we fix this

Flush out temp files and check disk permissions and quota. He may simply be running out of local storage space.
Mylenium

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How can I resolve: cannot save any type of image in Illustrator CS6 on Windows XP SP3?

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