How can I resolve installer errors for iCloud Control Panel?

Question

I tried to install the latest iCloud Control Panel setup from the web on my Windows PC but keep getting installer errors that prevent iCloud's configuration.  Can anyone assist?

Answer 1

Hi Sharad,
Thank you for your reply.
Since my initial posting here, I've attempted a few more installations. Each time a file from /Library/Application Support/Adobe/ssc/ would appear with the same error DF024, and it was always an alias. So each time I would replace the old alias with a new manually created alias pointing to the same original as the old alias. Sure enough, when I relaunched the installer,  error DF024 with the old alias no longer appeared, but a new error DF042 with another alias from the same directory did appear. Then I manually replaced  all aliases found in the /Library/Application Support/Adobe/ssc/ directory with new ones I created.
Upon rebooting and relaunching the installer program, the program did not stop at around 12% as consistently it did up until now. Instead, it progressed to 80% before it stopped and reported a huge number of new errors. Most of them pertain to the inability to roll back the installation it had attempted. No files from /Library/Application Support/Adobe/ssc/ appeared in the new log report.
To gain a better understanding of the logs, I downloaded AdobeSupportAdvisor and tried using it, but it referred me to online solutions that weren't relevant to my situation (i.e., one mentions Photoshop CS4 and I've never installed CS4).
I also tried following the articles from the Adobe knowledgebase:
cspid_84451: Troubleshoot with install logs | CS5, CS5.5, CS6
which is fine if you only have a few errors, and
cspid_83481: Installation, launch log errors | CS5, CS5.5, CS6, CCM
which doesn't list error DF024.
At this point I've decided to not not make anymore attempts without some expert guidance.
The log file seem too large to post here. If you would like review the log, I can perhaps post it on www.pastebin.com unless you can suggest a better way. Please let me know.