How can I restore iPad without access to Apple ID or last PC used?
My organization has about 25 iPads. I just had one returned to me as "Disabled", and I am unable to recover it using the usual procedure because I don't have access to the last PC it was connected to. This iPad was used by a former employee. I have no idea what he set up as his Apple ID or password, and do not have access to his PC/iTunes account. The normal approach to recovery requires the Apple ID and Password and last PC used for iTunes. What can I do?
This recovery approach is designed for consumers, not a business with a normal rotation of employees. Do I have to download one of those hacking tools?
John Straub
You can restore it from any computer with iTunes. If, however, the previous employee set up Find My iPhone and hence Activation Lock, you will need that employee's Apple ID and password to activate the device after the restore, or you'll need to get him/her to remove the device from his/her iCloud account:
http://support.apple.com/kb/PH2702
If you can't reach the previous user or he/she is unwilling to cooperate, you will need to contact Apple Support and ask if they can help. If your company can provide proof of ownership, there may be something they can do.
For the future, most companies either set up Find My iPhone using an Apple ID and password the company controls, or they lock off the ability to make account changes so that the employee can't set up iCloud.
Regards.
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As the topic, how can i restore Ipad one with the same IOS 5.x
Yes, you can connect it to iTunes on a computer, and perform the restore there:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414 -
My iPad is froze up, how can i restore it without losing everything?
my ipad froze up? cant do anything. how can i restore without losing everything?
Reset time. Press and hold both the power and home buttons for 10-15 seconds till the Apple logo appears. Then release both buttons. Wait 15-20 seconds for your iPad to start on it's own.
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How can I restore ipad 2 without a passcode, as I had no passcode previously?
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iOS: Unable to update or restore - Support - Apple
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When I tried to upgrade my IPAD 2 for the latest software from setting menu of IPAD but unfortunately it doesn't work. It can not be started and also it can not be sync with dekstop pc where i am working now. When I tried to diagnose the problem below message is generated. what can I do please suggest me.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
To Be Filled By O.E.M. To Be Filled By O.E.M.
iTunes 11.1.1.11
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012BB380B2C86D8
Current user is an administrator.
The current local date and time is 2013-12-18 19:14:49.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) G33/G31 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {ECF86286-8C37-4FE6-8257-68774D1D88C2}
Description: Realtek PCIe FE Family Controller - Packet Scheduler Miniport
IP Address: 192.168.0.101
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Wed Dec 18 18:23:45 2013
Lease Expires: Wed Dec 18 20:23:45 2013
DNS Servers: 116.90.227.65
116.90.227.15
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-12-18 19:12:40.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
G: TSSTcorp CD/DVDW SH-S182D, Rev SB05
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**** Device Connectivity Tests ****
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Universal Serial Bus Controllers:
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Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
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Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
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Serial Number: DLXFJWSZDFHY
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