How Can I restore my mac without the original software disks?

Hi I have a preowned macbook pro that i got from a friend. I would like to restore the computer back to its original settings because it is asking me for user passwords when i go to install something and the old owner does not remember the password. I do not have the disks the computer came with. Is there any other option to restoring the computer back to its original settings without the disks? I am still trying to figure out the mac "world" so may not be aware of all settings.

Welcome to the Apple Support Communities
First, open "System Information" app or "System Profiler", and copy "Model Identifier", and copy it here. I'm not completely sure if you have a MacBook Pro with Retina display.
Instead of reinstalling OS X, first try resetting the user password. To do it, open  > About this Mac, and see "Version". If it's 10.7 or 10.8, follow these steps > http://discussions.apple.com/docs/DOC-4101 If it's 10.6 or older, you need the DVDs, so call Apple to get replacement DVDs > http://support.apple.com/kb/HE57
After doing that, open System Preferences > Users & Groups, and press the + button to create a new administrator user for you

Similar Messages

  • Hie guys..how can i activate my iphone without the original sim card coz it says SIM not valid if i insert it.....im in south africa thanks for your help

    hie guys..how can i activate my iphone without the original sim card coz it says SIM not valid if i insert it.....im in south africa thanks for your help

    Sorry, you can't. If your phone is carrier locked, you will need a sim card from that carrier, to activate it.

  • How can I activate my iPhone without the original sim

    how can I activate my iPhone without the original sim

    If using a phone locked to a carrier, you must have the original SIM or one from that carrier to activate your iPhone.

  • How can I reactivate my iPad without the original apple-id?

    Hello Community,
    I bought my iPad (3rd gen) two years ago (64GB WiFi Cellular).
    After using it for a year i gave it to the son of a friend for some some month to use.
    When I got it back, it was locked and the boy forgot the code. So we did a reset to factory defaults.
    Now the iPad asks to be activated again with the apple id of the boy.
    The problem is: He has no access to his apple id anymore. He cant remember his apple id, his apple id password nor the password he used for the mail account for the apple-id. He doesn't use them anymore. We tried to reset the apple id, but it didn't work.
    How can i reactivate my deleted iPad without the original apple-id that was used to lock/link/configure it?
    Any help appreciated

    You're in a tough spot.  Activation lock was enabled on your iPad, so without the unknown ID's you won't be able to reactivate the iPad.  You're only option is to take the iPad to an Apple Store Genius Bar and maybe it's possible if you prove you are the original owner of the iPad, they'll help you.  If you can't prove you are the original owner, you're really out of luck.

  • How can I reinstall my OS without the original disc?

    I recently upgraded the internal disc in my MacBook Pro 2.53 GHz Intel Core 2 Duo. I had a 320GB and put it a Western Digital Scorpio Blue 500GB. I didn't have the install disc and used the restore option in disk utility to copy files to the new drive before inserting it. It now works, but it's slow to load-up. How do I reinstall my OS, to optimise it? I've lost my original install disc and have since upgraded to Lion 10.7.4
    BTW - my new drive also has some strange noises and I'd like to replace this with a new one ASAP. Is there anything else I need to be aware of?
    Thanks

    Check that you have the Lion Recovery disk on the your Western Scorpio. To do so, just restart the computer holding down the OPTION key.
    After a short while you should see the available boot disks. If the Recovery disk is present you will see something called Recovery HD.
    Click on it, and choose 'Reinstall Lion' from the window that (eventually) pops up.
    To swap the OS to another HD, use a utility like Carbon Copy Cloner to clone the volumes on the current internal disk to another disk. Swap your drives over, and clone back to the new internal HD that you put in.
    EDIT: yup, I agree with Shootist about Western drives. Seen many bad reports about them.

  • HT201413 how can I restore my iPad with the new software?  I did all that apple ask me to do and the error 3014 keeps showing

    My Ipad was working perfect, until I updated the new software. When I finish downloading it I wanted to update the IPad, The process stop and the iPad went to recovery mode. I tried to restore but the error 3014 comes it.
    I change USB cables, I change Internet access such as wire-less and Ethernet, I tried with another Itunes in a different computer, I tried to create a new user in my computer and give it a shot and all fail to work.
    If anyone has a great solution please help.
    Thanks a lot
    Ale

    See this Discussion...
    https://discussions.apple.com/message/19634919#19634919

  • I have lost my disks for my imac computer and now its on a grey screen cause i have no time machine backup. How can i restore my imac to the original out of box state please

    Is there anyone that can give me the steps to erase everything and have out of box state again. i lost my disks. i ordered a os from apple
    not the lion that my machine had but another one. is there anyway i can just erase everything and start over. please help

    You need to contact Apple Customer Service about purchasing replacement discs for the computer. You have posted in the PPC forum, so I assume you do not have an Intel Mac, but since you haven't stated what you have we simply don't know enough to assist you.
    Customer Service: Contacting Apple for support and service - this includes international calling numbers.

  • How can I restore my sons itouch to original settings without doing the restore through iTunes? He can't remember his passcode and when I try to restore through iTunes it never completes the update/restore without timing out?!?!

    HOw can I restore my sons itouch to original settings without going through iTunes restore? When I plug into iTunes it will never complete the update/restore without timing out? He can't remember his password. I can't get my iTunes to update to the newest level either without timing out. Please help!

    The thread title differs from the original post, sorry for the confusion.  I read password instead of passcode.
    The only way past a passcode lock is by entering the passcode.  Refer to HT1212 iOS: Wrong passcode results in red disabled screen:
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
    As for timing out during the restore...
    If there isn't any antivirus or firewalls in the way, I would try restoring from a different user account or even a different computer.  If still unable to restore without timing out, I would try a different network.

  • How can i reboot my mac without lion cd previous owner installed it thru itunes?

    how can i reboot my mac without lion cd previous owner installed it thru itunes?

    Lion is usually installed through the App Store not through iTunes. There is no Lion CD. If you need to perform activities normally requiring an installer DVD, then you do it as follows:
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    This will boot the Recovery HD and present a main menu of options such as Reinstall Lion, Restore a Time Machine backup, and run Disk Utility to repair the hard drive. There are additional options in the Utilities menubar item.

  • How can i use my account without the billing info, as i do not have a credit card. and my shipping and billing info is under US. i'm in singapore. how do i change this?

    how can i use my account without the billing info, as i do not have a credit card. and my shipping and billing info is under US. i'm in singapore. how do i change this?

    If you are just visiting Singapore, then leave the account as it is. If you have moved there, then view your account using the iTunes app on a Mac or PC and change the country/region to your current location and address. If you do not have a bank card, you can fund your account using iTunes gift cards if available in Singapore.

  • How can i restore my mac book pro computer

    how can i restore my mac book pro computer??an what am i doing b4 restore my computer??
    please remind me all the think i need to do,an i dont want to miss.
    thxxxx

    Welcome to the Apple Support Communities
    If you want to erase the disk, reinstall Mac OS X and your Mac didn't come with DVDs or you have OS X Mountain Lion or Lion:
    1. Press Command and R keys while your Mac is starting.
    2. Open Disk Utility, choose Macintosh HD in the sidebar and erase the drive.
    3. Install Mac OS X.
    If your Mac came with DVDs:
    1. Insert the OS X DVD that came with the Mac and press C key while your Mac is starting.
    2. Go to Utilities > Disk Utility, choose Macintosh HD in the sidebar and erase the drive.
    3. Install Mac OS X

  • How can I attach an image without the image is in the email body? (using the new mail the Lion)

    How can I attach an image without the image is in the email body? (using the new mail the Lion)
    I want in attachment, not in the body mail.

    I think your only solution is to zip the image files first and then attach them.
    Read this from a site I found:
    Sending Graphical Attachments -- When you attach a graphical image to your message, the recipient of your message sees the image inline (that is, in the body of the message) if her email client supports inline display. ("Take Control of Email with Apple Mail" contains a table listing the capabilities of popular Mac and PC email clients.) If a client does not support inline display (or the recipient has turned off the inline display option), the file appears as an attachment that must be opened in a separate program.
    On the one hand, an inline image is easier for the recipient to see - all she has to do is look at it. On the other hand, inline images can be frustrating to scroll through. If you do not wish to send a graphical image inline, you must compress the file before attaching it - Mail, sadly, lacks a built-in compression option, though fortunately for Panther users, the Finder offers Zip compression without requiring a separate application.
    Note that when you compose a new message, Mail always shows attachments in the body of your message. You can manually drag them somewhere else, but many email clients display all attachments in a separate list, regardless of where you place them in the message body.
    If you paste an image into a message or drag & drop an image from another window (say, a Web browser), Mail converts the raw image data to an attachment in TIFF format. On the other hand, if you drag & drop the icon of an image file (or use the Attach button to locate the file using the file browser), Mail leaves the attached image in its original format. This difference is significant, because although most email clients can display JPEG images just fine, support for TIFF - especially in non-Mac email clients - is less common. If possible, I suggest attaching image files as opposed to pasting or dragging in raw image data.

  • How can i restore old backup without deleting my existing data

    how can i restore old backup without deleting my existing data. unfortunately i have deleted few of my old photos and restored them from my old backup. i got the deleted photos but lost my recent data and photos. how can i get those too.

    You cannot. However, if your back up is through iTunes on your computer and you do an internet search for something like "iPhone BackUpExtractor", I believe there is software that will help you access the SQL database that is your back up. You may be able to pull out what you need.
    Once you restore from a back up, any data that was on the phone is gone.

  • I've just found the keyboard shortcut in Garageband for 'copy region' had changed from cmdC to ctrlC. I went to Preferences and clicked Restore Defaults for shortcuts. Now its altC . How can I get it back to the original commands.

    I've just found the keyboard shortcut in Garageband for 'copy region' had changed from cmdC to ctrlC. I went to Preferences and clicked Restore Defaults for shortcuts. Now its altC . How can I get it back to the original commands.

    When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive.  It would be a few months old so it wouldn't have the complete library on it....any ideas?  I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.

  • HT201263 How can I restore my ipod without erasing everything??

    HOW CAN I RESTORE MY IPOD WITHOUT ERASING EVERYTHING?

    You cannot.
    That is what a restore does.  It erases everything and reinstalls the ios.
    If you are using the ipod as designed then everything is on your computer, so you can resync everything,  and you can restore from your backup to get the settings back.

Maybe you are looking for

  • Non-Roman Univode Characters in the Swings head area

    I dont know what they call this but every swing apps head has this area where u see _, square, and X for minimize,maximize and exit repectively. On the left is the Title. For example in this Browser Wondow the title reads "java Forums - Post TOpic: i

  • If I upgrade my adobe membership, are there digital backgrounds available?

    I have figured out how to remove the background (like a green screen process), and as well, how to create a digital generic background that looks like clouds or even other standard type digtal backgrounds.  This all looks great. Before I go out and b

  • HT204380 FaceTime and iMessage

    Why can't I activate FaceTime or iMessage on my iPad mini?

  • Partial trigger problem URGENT plz help

    I am using ADF10g with EJB i have databount ADFSelectOneChoice and inputText, the value of selectOneChoice is bound to list in page definition, and value of inputText is bound to attributeValues in pagedefinition also the autosubmit of ADFSelectOneCh

  • Can't login App Store

    I have the same problem that other people: " The Apple ID you entered couldn't be found or your password was incorrect. Please try again." The problem is in iphone, pc no problem, web no proble, itunes no problem. I restores iphone, get app in itunes