How can I restore my old Apple ID?

Question

I can not use my old Apple ID.
I update app from Apple store by my IPhone 4S.
I type my password and receive message "you are not member of administrator group".
And I can not use my Apple ID any more.
I create a this new one for ask this question.
How can I restore my old Apple ID?
Because I use my old Apple ID bought app from app store.
And I can not use this new for update old app.
Please help me.

Answer 1

Hi thkalam,
Yesterday, I go to page https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PL133
Select "iTunes Store".
Then select "Account Management".
Choose "My topic is not listed" it will show the box to type your topic.
Type "Apple ID" it will automatic show a topic that relate to "Apple ID".
Choose "Apple ID has been disabled for security reasons".
Then fill your information that apple ask step by step.
And you will go to the page that you can send e-mail to support.
Fill your information and your Apple ID that you want to restore.
I repeat your Apple ID that you want to restore.
And describe in the box below.
I tell Apple "you are not member of administrator group" message.
I purchased for app store tell Apple and I have receipt.
Then send the e-mail. Apple will reply in 24 hours.
This morning I receive e-mail from Apple, tell me that my Apple ID is enable and reset my password.
And my Apple ID is enable now.
Hope this help.
Good luck.
Message was edited by: ryota1579
Message was edited by: ryota1579