How can I restore my old history & bookmarks if I didn't run backup before re-installing a new clean OS? I've been using Firefox for 7 years as default, help me

Hello,
I believe that what I'm asking is simple & clear. Do you or do you not store user data backups on your servers? I've been using Firefox, as the default browser, for over 7 years. Naturally, I had to upgrade my
pc's & operating systems several times through this period. Every time I use a new device & of course a
new OS, I normally lose my old data (History & Bookmarks).
If you keep records or backups of old users' data, there will be no problem & I could restore all my old data
following your instructions. If not, which is probably the case, I'd like to suggest you consider developing or
at least put more stress on running backup before uninstalling & re-installing a new OS for the users to pay more attention to this issue.
That's all, thanks.
Regards,
Aly Hamed

hello aly, mozilla doesn't keep any of your history or bookmarks on its severs without your expressed consent (would be a horrible privacy policy otherwise) - there's the [[Use Sync to share your Firefox bookmarks, passwords and more with Firefox for mobile|firefox sync feature]] which will store parts of your private data encrypted in the cloud, in case you've used that in the past you'd need 3 components to restore this data: your username, password & the recovery key...
otherwise i don't know of any way to get to your old data if you haven't kept any other backup of some sorts - unfortunately most of us are reminded to the importance of backups when it's already too late :-/
in regard to your suggestion: during the firefox uninstall procedure your personal data isn't removed per default, so it would still be there after a reinstall of the application - you'd have to explicitly check the option to clear this kind of data in the uninstaller. some general information on where to look if you want to backup your firefox data in the future is available here: [[Back up and restore information in Firefox profiles]]

Similar Messages

  • Can not connect to the internet. This is a new problem since I have been using firefox for years.

    I can not connect to the internet. I called mediacom due to the problem and they connected me to internet explorer. They indicated I should contact you for help in connecting to the internet. It appears firefox has made some kind of change since last night since I was using firefox for my internet connection last night. Something has changed. Your help will be appreciated.

    http://en.wikipedia.org/wiki/Keyhole_Markup_Language
    The only way that file opens thru IE8 for me ''(but not actually in IE8)'' is by using the Zip Utility (then IE closes) that is in WinXP and then opening the two image files in the Windows Fax and Picture Viewer.
    I think Firefox is trying to display that file because the MIME-type is for '''''text/plain''''' instead of the appropriate MIME-type of '''application/vnd.google-earth.kml+xml''' or '''application/vnd.google-earth.kmz'''
    That is something that needs to be configured in the server that is hosting that file type. Sorry, I don't know how that can be fixed. The one support person here that might know lives in Europe ''(I believe)'', so you might need to wait for an answer.

  • I cant log into my hotmail account using Firefox but I can logonto and use it on Internet explorer, this is a new problem and I have been using Firefox for years

    This started about 1 week ago

    Clear the cache and the cookies from sites that cause problems.
    * "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    * "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

  • I have been using Firefox for years. When I downloaded the Firefox 20.0, I can type in my hotmail address, but my hotmail won't open.

    I am able to type in the address bar, but when I hit enter, nothing happens. And I don't like using Internet Explorer. This happens when I try to acccess my hotmail account. I never had this problem with other versions of Firefox.

    We are aware of issues using the address bar. A push to fix the issue will be made in 3-5 days. In the meantime since your issue is a little different that what we have you can try safe mode.
    '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
    ''(If you're not using it, switch to the Default theme.)''
    * You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

  • I have been using Firefox for years but recently when I tried to watch some videos on Facebook that my friend had uploaded, I was unsuccessful.Can someone help?

    Whenever I would try to watch a video posted by someone on Facebook, nothing would happen when I pressed the 'play' button. With Internet Explorer, however, the video would play normally.

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    *Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    I also noticed that some software has change the keyword.URL pref that sets how searches via the locaction bar are done.
    *http://startsear.ch/?aff=1&src=sp&cf=c5cd945e-0594-11e1-8f5c-0025644524bf&q=
    See:
    * https://support.mozilla.com/kb/Location+bar+search
    You can try to use this extension to reset the search settings.
    *https://addons.mozilla.org/firefox/addon/searchreset/

  • Have been using Firefox for years, but downloaded BearShare and now it has taken over the browser. Deleted it but still have it on start page. Tried downloading firefox again and again but its still there. Cannot access my bookmarks or anything else on

    Cannot delete BearShare tool bar from top of Mozilla browser.
    == This happened ==
    Every time Firefox opened
    == a day or two ago ==
    == User Agent ==
    Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

    Hello Joe.
    If BearShare is an extension, you can go into ''Tools > Add-ons > Extensions'' to disable or uninstall it.
    If it's a plugin, go into ''Tools > Add-ons > Plugins'', where you can disable it. To uninstall it completely, you need to contact its author for support, as it's done outside the browser. In case it's a plugin.
    I hope this helps.

  • Been using Firefox for years, deleted Babylon app & now I can't launch Firefox at all. I've uninstalled & reinstalled Firefox, rebooted, but that didn't solve the problem. Am I condemned to IE?

    On 3/18 I used Firefox to download a translation app called Babylon to my Dell Latitude laptop - running XP Pro. I checked out the app, got all the pop-ups asking me to buy spinoff products & uninstalled Babylon. When I rebooted I couldn't open Firefox.
    I started investigating, came up with a weird Pareto Logic UUS error, fixed that. Unistalled Firefox through the Control Panel. Used IE to again download & install latest Firefox. At the end of installation, the dialog box askes "Lauch Firefox now?" which I checked & clicked the Finish button. Nothing happened. I rebooted & tried to launch Firefox from the Start menu, then from the root .exe - no luck. IE launches fine; I just want my Firefox back!

    i wish i could paste the error message but it is

  • I cannot scroll using Firefox. I can scroll in I.E. and Chrome. This is a new problem. I've used Firefox for years.

    Using my mouse pad scroll feature I cannot scroll in Firefox. I've been using Firefox for years and never had a problem before. I can scroll in Chrome and I.E. There are a few websites I can scroll in but not in Yahoo and several other sites. and I can't scroll on the page I'm typing this question on.

    Try to modify the pref ui.trackpoint_hack.enabled on the about:config page from the default value -1 to 0 or 1 to see if that makes the scroll pad work.
    Close and restart Firefox after changing the pref.
    To open the <i>about:config</i> page, type <b>about:config</b> in the location (address) bar and press the "<i>Enter</i>" key, just like you type the url of a website to open a website.<br />
    If you see a warning then you can confirm that you want to access that page.<br />
    *Use the Filter bar at to top of the about:config page to locate a preference more easily.
    *Preferences that have been modified show as bold (user set).
    *Preferences can be reset to the default via the right-click context menu if they are user set
    *Preferences can be changed via the right-click context menu: Modify (String or Integer) or Toggle (Boolean)

  • How can i restore my old iPad mini onto my new iPad air2

    How can I restore my old iPad mini onto my new iPad air 2

    Click here and follow the instructions.
    (117974)

  • How can i restore my old icloud adress?

    how can i restore my old icloud adress?

    Can you explain in more detail what the issue is? If you have an @icloud.com address you can't cancel it or lose it unless it's an alias - if it's the main address it's permanently associated with the account. Can you sign into the account? If so and you sign in at http://icloud.com can you access your mail there? Is it a question of setting up Mail? And it might help to know your operating system. (Please don't feel tempted to post the actual address.)

  • How can I restore my old Apple ID?

    I can not use my old Apple ID.
    I update app from Apple store by my IPhone 4S.
    I type my password and receive message "you are not member of administrator group".
    And I can not use my Apple ID any more.
    I create a this new one for ask this question.
    How can I restore my old Apple ID?
    Because I use my old Apple ID bought app from app store.
    And I can not use this new for update old app.
    Please help me.

    Hi thkalam,
    Yesterday, I go to page https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PL133
    Select "iTunes Store".
    Then select "Account Management".
    Choose "My topic is not listed" it will show the box to type your topic.
    Type "Apple ID" it will automatic show a topic that relate to "Apple ID".
    Choose "Apple ID has been disabled for security reasons".
    Then fill your information that apple ask step by step.
    And you will go to the page that you can send e-mail to support.
    Fill your information and your Apple ID that you want to restore.
    I repeat your Apple ID that you want to restore.
    And describe in the box below.
    I tell Apple "you are not member of administrator group" message.
    I purchased for app store tell Apple and I have receipt.
    Then send the e-mail. Apple will reply in 24 hours.
    This morning I receive e-mail from Apple, tell me that my Apple ID is enable and reset my password.
    And my Apple ID is enable now.
    Hope this help.
    Good luck.
    Message was edited by: ryota1579
    Message was edited by: ryota1579

  • How can i restore my old photo stream after installing iOS8???

    How can i restore my old photo stream?
    because as i install iOS8 my phoyo stream lost.
    please help me.
    thanks.

    As of iOS 8, photos are and photo stream are organized a bit differently: http://help.apple.com/iphone/8/#/iphbfeb468fc

  • Mail suddenly marks as spam what is not and viceversa. It has worked perfectly until a few days ago. How can I restore the old junk "learnt" list? Where is it to be found?

    Mail suddenly marks as spam what is not and viceversa.
    It has worked perfectly until a few days ago. How can I restore the old junk "learnt" list, since it is marking as SPAM senders who have been my correspondants for years?? Where is the old junk pref file to be found?

    Why start a new and very similar thread to your other one which you have not responded to (have you read the replies?)
    I suggest that no response is made to this duplicate thread. 

  • How can i restore my safari history, i accidentally deleted all of it on my macbook pro?..

    how can i restore my safari history, i accidentally deleted all of it on my macbook pro?..

    Triple-click the line below on this page to select it, then copy it to the Clipboard (command-C):
    ~/Library/Safari
    Quit Safari.
    Select
    Go ▹ Go to Folder
    from the Finder menu bar. Paste into the text box that opens (command-V), then press return.
    A folder window should open. Restore the file named "History.plist" in that folder from a backup that predates the unwanted changes.

  • How can I restore the old ubdate on my iphone

    how can I restore the old ubdate on my iphone

    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad

Maybe you are looking for