How can I restore / reset / recover my phone software?

Hello,
My Smartphone (Nokia Lumia
520), crashed while doing
the procedure How can I restore / reset
/ recover my phone software?
Right now I can not connect it or
the auxiliary software we use to do the
restoration detects the smartphone.
What can I do to complete the procedure?
Note for the fact that meet all the
requirements listed procedure to restore
the operating system and thesmartphone had
charged battery.
Best Regards
Daniel Araujo.

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