How can I restore to factory settings and wipe harddrive?
I am selling my macbookpro 2.16GHz 120GB Duo Core online and I want to be sure that any information cannot be reclaimed from the hard drive. So far I have transfered my files to an external HD and erased all files on the laptop through the trash can application, including emptying the trash. I then inserted the original install disk which I believe returned the computer to factory settings because once it is turned on it begins with the welcome/ set up screens. But I really just want to be sure that I have erased everything and that nothing can be rebuilt from the hard drive. Should I have done something else to "deep clean" it?
Boot from your OS installer disk. The one that came with the MBP. Select Disk Utility from the Utilities menu. Select the hard drive and then select Erase. You have several choices for the erase procedure so select the one you prefer. The more passes you select the longer the procedure will take. Then install the OS. After the last reboot when Mac Setup Assistant begins to run quit it and direct the Mac to shut down. The next time it's booted (by your new buyer) it will run again and they will have the opportunity to set it up from brand new.
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My Iphone 5 has a screen that is cracked and cannot be read. I need to restore the factory settings to send it back to the warranty company. Please tell me how to do that through Itunes
Restore your iOS device
Connect your iOS device to your computer using the cable that came with it.
Select your iPhone, iPad, or iPod touch when it appears in iTunes. In the Summary pane, click the Restore button for your device.
Click Restore again to confirm that you want to restore your device to factory settings and delete all data and content. iTunes will download the iOS software file and restore your iOS device.
After your iOS device is restored to factory settings, it will restart, and you’ll see the "Slide to set up” welcome screen. Follow the steps in the iOS Setup Assistant. You can set up your device as new or using a previous backup. If your iOS device has cellular service, it will activate after you restore. your welcome -
My 4s is locked out because we forgot the passcode. I can't restore it from iTunes backup since I can't turn it off because the power button doesn't work. If I treat it as a stolen phone and erase via Find My iPhone, will I need that power button to work in order to get it up and going again after restoring?
The phone is pretty much disabled if either button doesn't work.
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I plugged my iphone 4 up to itunes and it reset my phone to the factory settings and erasaed all of my emails, texts, apps, and recently added contacts. How can I restore my previous settings and information?
iTunes doesn't just restore a phone to factory settings all by itself. You must have selected the incorrect button.
In any case, if there was a previous backup of your phone, you can restore your phone from this backup. Any new data you added to your phone since this backup is gone.
If you have no backup, then your data is gone. -
Is there an easier way other than restoring to factory settings and starting over?
Open itunes, connect ipod, select what you want, sync.
No need to restore. Just sync. It will erase the current content and replace with the content of the new computer. -
Does anyone know what "other" means in the sync summary bar? I have 850mb using storage space in my iphone and can't understand what that is. I have tried to delete everything, restore to factory settings and change the icloud account. Thanks.
Hi there AnthPy,
You may find the troubleshooting steps in the article below helpful.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
-Griff W. -
My 4G Ipod shuffle does not play songs in the correct order? Already restored to factory settings and no success.. Can anybody help me?
I FINALLY GOT IT! after months of relentless synching/autofilling problems on my 4th generation i figured out the solution.
this is what i did: plugged in ipod on off mode~>manually deleting my ipod's songs~>restored factory settings~>unchecked automatic synch~>made a new playlist with exactly the songs & order i wanted for my ipod (just dragged old playlists into the new one)~>then autofilled that new playlist into my ipod. came out like a charm! (before u autofill UNCHECK random add songs)
my ipod always ended up autofilling/synching my customized playlists wrong or it would automatically do my music library (and that was way unorganized), so this worked. -
My ipod jumps from one screen / app to another on it's own. Sometimes I can't unlock or even shut off. I've tried the reset, I've tried back up, even tried restoring to factory settings and is still having problem. Any ideas of what I can do.
When you still have the problem after restoring to factory defaults/new iPod then you very likely have a hardware problem and an appointment a th Genius Bar of an Apple store is in order.
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I restored my factory settings and now its saying i cant activate my phone can anyone help?
i restored my factory settings and now its saying i cant activate my phone can anyone help?
Do you have a SIM in it? Was it hacked or jailbroken to unlock it?
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I'm getting the message "itunes cannot read the contents of the iphone" and asking me to restore to factory settings when attaching to PC. I have songs downloaded from itunes on my PC, and songs and apps downloaded to the iPhone from iTunes too. How do I restore to factory setting AND retain the tunes and apps on the phone or get them synched? The iPhone is working fine
iPhone4 v4.2.1 (8C148) (can't update this till above sorted)
iTunes 10.2.2.12
Basically, if there is some way of downloading a 2nd copy of tunes/apps already purchased I can resolve my issue, but I don't know if this can be done. Ican't find a FAQ on this. Thanks in advanceSee Erase your device Here > http://support.apple.com/kb/HT4137
Go to Settings > General > Reset > Erase all content and settings
Also... See the wjosten post here...
https://discussions.apple.com/message/20294697 -
How can I restore Parental Control Settings from Time Machine Backup?
I was trying to adjust one of the parental controlled accounts for my child. I disabled parental controls, rebooted, and re-enabled it. Now all the settings that I had setup before are gone. How can I restore Parental Control Settings from Time Machine Backup?
Hi ...
I've found a solution to my problem.
Time Machine locates extenal HDD backups differently depending if they were done via a network or via a USB/FireWire/Thunderbolt connection.
My initial backup was done via a direct Thunderbolt connection. I ran into the above issue b/c the second time when I tried looking for the backup file the HDD was conencted to my iMac and I was accessing it via a network conenction.
I simply connected the drive directly to my MacBook pro and ... voila. I was able to see the backup, select the iPhoto library and begin the restore.
Hope this helps.
BTW - I found this out by reading the 'blue box' selection on this page: http://pondini.org/TM/E2.html
(Thanks goes to Pondini!) -
I am unable to power off my iphone 4S. I have restored to factory settings and restored a back-up. Please help?
How are you trying to power it off?
And does a physical reset work? -
Ipod classic has been wiped saying 'no music'etc.
Cannot see it on the 'device list' in my itunes. I have tried restoring to factory settings and reloading...it reloads some of the music, but when I plug the Ipod back in, it wipes it again. Ocassionally Itunes freezes when I plug in the Ipod.Make sure your headphones are plugged in all the way, meaning you cannot see any of the silver still showing from the headphone's plug.
A feature of the Nano is to put it to sleep when the display goes out and it does not detect any headphones.
B-rock -
I restored to factory settings and when it says to hook up to I tunes it still won't work. I have restarted I tunes and uninstalled and installed and still not working. Help!!!! Before I reset it it would say not charging but it was still charging. This could be a hardware problem with the I pad.
Explain exactly what "it won't work" means. The iPad does not respond at all? Does it turnn on? It is not recognized in iTunes when you connect it to your computer?
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My ipad won't start up. I downloaded iTunes on my pc while my iPad was charging - could this have caused the problem? I don't want to restore to factory settings and lose data. I also recently successfully paired my ipad with a bluetooth keypad. Any ideas or solutions? Thanks, L
FYI, your iPad will charge much faster if you plug it directly into an electrical outlet.
When doing the reset, as Jackkcc suggests, make sure you let go of both buttons fairly promptly after the apple image appears, then wait another 10 seconds or so for the iPad to start up. Note that a reset does not alter any data or settings.
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