How Can I Retain Sent Messages When Re-Doing Email?

i would like to delete an email account and re-add it to fix something but i don't want to lose my sent messages. i know incoming message will be retained as they stay on the server. i called bb support and a level one person told me that my sent messages are synced with my mail server and will still be on the server. uh this is so not true. maybe it is for IMAP or Outlook but not with POP3.
i would like the retain my sent messages on my phone and not lose them to re-add an email account. can anyone help? thanks.

Hello,
I've been thinking about this, and I don't think there is a simple way at all. With other than POP, sent items do indeed get populated to the server. But POP has much less capability than others, and therefore the server just can't accept the placement of items into it's Sent Items folder within the mailbox. It's a POP limitation.
About the only thing I can think of would be for you to take a backup of your device. Then find a PC-based 3rd party backup file extraction utility and extract those specific items. Then, after you remove and re-add the account, you'd have to find a way to re-import the extracted items back to your BB. I don't know anyone who has tried such a thing, so I really am unsure of any details within this process...so you might have to do some further digging, and there may be no success path at all to be had.
Then again...it's also possible that removing the email account from the device won't actually wipe out the items. They may be retained on the device, but simply not be accessible while the email account is dis-associated. Re-associating the account might re-attach the items and make them visible. This is a theory, mind you...not anything that I've tested.
In any event, with POP there are severe limitations to what can be done. If you really have to preserve those sent items, you should first forward them to yourself so that they become part of your inbox and therefore are on the server (albeit as an inbox item rather than a sent item). Just in case.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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