How can I retrieve a password which is sent to my @me which I don't have the password to?

My son lost his iPod and we can't remember his Apple ID password to go to Find My IPod. The password reset function sends a link to his @me email which he never used and of course doesn't have the password to... What do do?

If you didn't add a rescue email address and your me address is your primary address, Try contacting Apple using Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

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