How can I retrieve my purchase
I have purchase some good application time to time and they been missing and each software update to the point of ridicules!
What??????
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HT201272 How can I retrieve my purchase of Apple's Texas Hold'em App?
How can I retrieve my purchase of Apple's Texas Hold'em App?
Was this the free one? That was part of a Chinese scam...
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I appear to have "lost" many of the songs, and videos, in my iTunes. The songs/videos show, but when I attempt to access them, it says it can't find the file and offers to search. In the search the song/video shows, but is greyed out. If I restore I tunes to a prior date, how do I retrieve apps that were purchased after the chosen restore date?
Thanks,
DaleIcloud is made up of many services. you may choose to use or not use any or all of these services. One of the many services it provides is that it allows you to redownload past purchases.
"I prefer to keep all of my information on my Mac, and a local backup drive."
As you should. That is why, if you have lost your comtent, you should redownload that lost content from icloud to your computer and back it up, using the directions I provided to you.
"lso, I don't recall setting up a iCloud account. "
Does not matter at all. You do not need an icloud account. Forget you ever heard the word icloud. Perhaps if we stop using that word, you will understand. Itunes now allows you to download your past purchases again - instead of the one download only rule that has existed orior to now. You can download your purchases to your computer again.
You seem to be getting hung up on the word icloud, so imply forget you heard it.
Follow the direction in the link I provided to download the songs, etc that you have lost. Once downloaded, they will once again reside on your computer where you can back them up and sync them to device as you always have.
nothing at all changes.
Hope this helps. -
My name is Janet Haynes. I have a PC and it crashed. I now have a new PC and have installed itunes. My music list appears with ! by them. How do I get my purchased music back. I have done all the online support and nothing has worked. I made an appointment with the Genius Bar at the Apple store and they told me to go this route. Please reset my itunes an allow me to re-download my music. I do not have a tremendous amount of songs, but do not want to have to purchase them again. Please, Please help me. I thank you in advance
Janet Haynes
[email protected] or [email protected]
(225) 278-0431It is probably not wise to leave your e-mail and phone number on a public forum.
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back.
You purchase one download only.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod: File>Transfer Purchases -
How can I retrieve my purchased items from itunes?
I had to make a new user account in my computer but I had accidentally deleted all my purchased music and videos. I know I can get it back by going to the purchased list on the itunes store, but somehow nothing that I have purchased or downloaded appears there, Not even the Apps I have recently downloaded from my iTouch. I have retrieved my music before so I don't know if there is a limit to how many times you can retrieve your music. Can someone please help me?
If you are in the USA and using the latest iTunes you can use the iCloud beta. See:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My computer basically gave out, and with it went my itunes and my entire music collection. FOrtunately, most is still on my iPod. Now, I'd like to retrieve the music I purchased on iTunes; how do I do this?
Use the Transfer Purchases function in iTunes, or click here and follow the instructions.
(80990) -
Purchased songs in the past then recently purchasd new songs, but the new purchases replaced all of my old purchases. How can I retrieve my old purchases? Cannot find them in any of my playlists.
If you purchased all of the songs through itunes store, please follow these steps:
1. Open up Itunes and Click on Itunes Store
2. Once you're in the Itunes Store look to right side of the screen and you should see the word "purchased". Click purchased and you'll be sent to a purchase screen.
3. Click on "All Songs" and then it will show all the songs you've downloaded. From there you just hit the button that looks like a cloud with an arrow on it, and it will download all the songs all over again. -
How can i retrieve purchased audiobooks that were not synced (problem encountered during sync process)? My account shows the purchase history, but the apps are no longer displayed in itunes or on my ipad or iphone. I'm not very savvy with using iTunes - I don't think is very intuitive (unlike me:)). Any help would be appreciated.
ThanksHello mcegirl4,
Thanks for using Apple Support Communities.
Please refer to the instructions in the following article to assist in downloading those previous purchases from iTunes and the App Store:
Download past purchases
http://support.apple.com/kb/HT2519
Take care,
Alex H. -
I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?
By any chance, did you have the Find My iPhone app installed prior to it being stolen?
Reporting a lost or stolen Apple product
Hopefully you had your iTunes purchases backed up to an external source such as an external drive or CD's? -
HT201272 How can I retrieve hidden apps on purchase list? I am careless to select "hidden"
I am careless swift the icon "hidden" on purchase list. It is disappeared. How can I retrieve it?
Help here > iTunes Store: Hiding and unhiding purchases
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I can't find half of my purchased movies in itunes how can i retrieve them?
i can't find half of my purchased movies in itunes how can i retrieve them?
Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time; you can see what content you can download here:
http://support.apple.com/kb/HT5085
In addition, not all movie students have agreed, and not all movies are available from those studios that have, even in countries where movies are in general available.
For more information, see:
http://support.apple.com/kb/ht2519
Regards. -
my iphone 4 will not power on for me to retrieve contacts. my wife purchased the samsung 4. How can I
retrieve contacts from my cloud account?www.icloud.com. Find your contact there and export them to a file that is recognizeable by your Samsung.
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If I already purchased FaceTime for Mac and recently upgraded my HD. How can I retrieve that app again? I found it in my Time Machine back up, but the files won't work. Please help.
Nope. I do the same exact thing. If you have DVD's and blu-rays you can't download a free application called Handbrake. You can set it to Apple TV2 automatic format and they will come out as playable m4v's that can play I'm iTunes. All you have to do is turn on Home Sharing in both iTunes and your Apple RV and you'll be good to go!
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i have been charged for a film i have purchased from itunes but i cannot find it in the library how can i retrieve it?
Did you buy it o the iPad or directly in iTunes on a computer?
Is it missing from computer iTunes or elsewhere?
AC -
How can I retrieve my password when the retrials email was not recoverable either? I also can't use or pass the othere means of recovery? Not being able to pass or answer the security questions?
I created a new ID but never being able to update the iTunes that were purchased/saved using the old id?
I can't also delete.Hi Kazmania89,
Welcome to the Support Communities!
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Once you are able to gain access to the old Apple ID, this article may be helpful:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device?
First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:
Mac: iTunes for Mac: How to copy purchases between computers
PC: iTunes for Windows: How to copy purchases between computers
Next, authorize your computer to play content with each Apple ID in iTunes. Once your computer is authorized for all your content, it can be synced to your iPhone, iPad, or iPod touch.
Cheers,
- Judy
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