How can I retrieve or reset an old forgotten password for a old discontinued email address.
how can I retrieve or reset an old forgotten password for a old discontinued email address.
I have lots of bought music that my new laptop can't play because it's not authorized
If you can't get it reset via http://iforgot.apple.com (do you remember the answers to your security questions or have a rescue email address on the account ?) then you will have to contact Support in your country to get the password reset (they can also reset security questions).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
If your country isn't on that page then try this form and explain and see what they reply with
: https://ssl.apple.com/emea/support/itunes/contact.html
Then update the primary email address to be an email account that you have access to : http://support.apple.com/kb/HT5621
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