How can i retrieve or reset my prepaid four digit account security code

how can i retrieve or reset my prepaid four digit account security code

    Hi alance!
Let's get this figured out!  Please contact our Pre-Paid department for additional assistance:888-294-6804 .
Thanks,
AyaniB_VZW
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Similar Messages

  • I forgot my apple id password and i already deleted my yahoo account for that apple id. When i try resetting it for security question, my birthday verification says invalid. How can i retrieve my password for a swleted yahoo account?

    I forgot my apple id password and i already deleted my yahoo account for that apple id. When i try resetting it for security question, my birthday verification says invalid. How can i retrieve my password for a swleted yahoo account?

    http://support.apple.com/kb/ht5312
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 

  • How can I retrieve or reset an old forgotten password for a old discontinued email address.

    how can I retrieve or reset an old forgotten password for a old discontinued email address.
    I have lots of bought music that my new laptop can't play because it's not authorized

    If you can't get it reset via http://iforgot.apple.com (do you remember the answers to your security questions or have a rescue email address on the account ?) then you will have to contact Support in your country to get the password reset (they can also reset security questions).
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with
    : https://ssl.apple.com/emea/support/itunes/contact.html
    Then update the primary email address to be an email account that you have access to : http://support.apple.com/kb/HT5621

  • HT5312 How can I retrieve or reset the forgotten security questions?

    I have forgotten my security questions answers.
    How can I retrieve them or create a new one?
    Thank you for your support.

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • How can I retrieve my stored notes from my iCloud account to my new iPhone?

    My old iPhone decided to go swimming. I had my info(notes, Contacts, mail etc.,) stored on icloud. I bought a new iPhone and when I went to set everything up with iTunes and iCloud, all of my data was retrieved except my notes. I was prompted to create an iCloud address in order to use the notes feature. I need those notes! What can I do???
    Thanks,
    Ryan

    Are you signed into your iCloud account and are notes still on?
    If you are signed in on your new iphone and your notes are on, I'm unsure what to say.

  • My phone reset to factory settings how can I retrieve my iCloud backup

    My phone went back to original settings how can I retrieve my iCloud backup

    Go to Setting>General>Reset, tap Erase All Content and Settings, then go through the setup screens on your device and when given the option, choose Restore from iCloud Backup and follow the prompts.  Be sure your device is connected to wifi and your charger while it is restoring the backup.
    More details here: https://support.apple.com/kb/ph12521.

  • I have set up as security password-code for home screen.  So when I turn it on, I forgotten the correct code and I'm locked out for 60 minutes ;(  How do I retrieve or reset so I can use phone

    I have set up as security password-code for home screen.  So when I turn it on, I forgotten the correct code and I'm locked out for 60 minutes ;(  How do I retrieve or reset so I can use phone again. Please help!

    You need to connect to iTunes and restore the iPhone to remove the passcode...then from a recent backup restore the content.

  • How can i retrieve my apple id account if i forgot the security questions?

    I forgot all my security questions so how i can i activate my apple id account once more?also how can i retrieve them?

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96312)

  • How can I retrieve my account I forgot my security question?

    Please I want to make a purchase online through my iPad, but I couldn't due to some problem that is related to my ID. How can I retrieve my account? I forgot my security questions

    From an older post by King_Penguin:
    If you can't remember the answers to the security questions, then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).

  • How can I retrieve an Apple ID password when the Apple ID (email address) no longer exists?

    How can I retrieve an ex employees Apple ID password when she can't even remember it? Plus Apple ID used to her company email address, which no longer exists for her. Apple support says it will send an email to her so I can change the password, but I'll never get it, since her email no longer works, she is not with us no more. Help please! I need to pass this iPhone to another, new employee.

    You cannot retrieve her password. Note the Apple ID, in Apple's eyes, belongs to _her_.  It is not the property of the company.  If she wishes to reset the password, she can go to the Apple ID site:  https://appleid.apple.com/ and try and change it.  If she doesn't know the password and has no access to the email address it may prove challenging if she provided no backup email address.
    But I'm not sure this is the root of the problem.  If the iPhone is locked using "activation lock" and it's running iOS 7 then yes, it will need to be unlocked.  If your company has proof of purchase of the iPhone, you may wish to try contacting AppleCare.  Otherwise, she can release it by going to her iCloud page and disabling it.
    Some relevant resources:
    http://support.apple.com/kb/HT5818
    http://support.apple.com/kb/HT5927

  • My iPhone was stolen last night and I'm trying to recover all my photos from that phone and get them on my mac laptop. The iCloud photo stream only imported 1,000 photos from my stolen phone. How can I retrieve all of my other photos?

    my iPhone was stolen last night and I'm trying to recover all my photos from that phone and get them on my mac laptop. The iCloud photo stream only imported 1,000 photos from my stolen phone. How can I retrieve all of my other photos?

    You have to reset the device to Factory Settings in order to restore it from an iCloud backup. You probably want to back it up as is before you do this.
    To do the reset after you have backed up the current device, go to Settings>Reset>Reset all Content & Settings. This will erase the device. If you are signed onto iCloud with Find My iPhone turned on, go to Settings>iCloud and scroll to the bottom to sign out of iCloud before you do the reset.
    Once you have reset your device, you will set it up like a new phone. When it asks if you want to restore it from an iCloud backup, select the backup you want to restore it from.
    Cheers,
    GB

  • Help! Bought a used iMac (2008) and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot.  How do I retrieve or reset the password?

    Can anyone help...
    I just bought a used iMac (2008) from an ebay seller and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot. 
    How do I retrieve or reset the password?
    It came with the upgrade of Mountain Lion but I cannot find quicktime in the applications.  When I try to install anything this Installer Password thing comes up... so I'm stuck.

    ShirlFromNC
    I think you're slightly misunderstanding something, so maybe I'll try to chime in, even though everyone has said it in various ways.
    Before OSX 10.7 (aka Lion) came out, the upgrades to OSX belonged to the Mac and not the user. Probably there was a technical legality in the user agreement that you couldn't do that, but everyone did. I could sell a Mac with Snow Leopard (or anything before that) by just erasing the hard drive, and reinstalling OSX. Then ship it to the buyer. Now, I was pretty honest as a seller, and including not only the original installation discs but also any upgrade. I would only sell a Mac if I was replacing it, so I always was getting the brand new version.
    With OSX 10.7, upgrading was done online, with no disks. So the upgrades were tied to an Apple ID rather than the machine. Recently, I sold a MacBook Pro (to upgrade to a 27" iMac), which came with Lion. I had promised the buyer that it would come with Mountain Lion, but I didn't know that the upgrade was tied to my Apple ID. I made good with the buyer by sending along a $20 Apple App Store card so that she could upgrade to Lion.
    So what everyone is saying here is that you need the original Installation discs or Snow Leopard disk to reinstall and wipe out the Mountain Lion that is on your Mac. It doesn't belong to you, it belongs to the seller, and without his Apple ID and password, you cannot use it. Once you do a reinstall of Snow Leopard, then you can upgrade to Lion and then to Mountain Lion. I do not believe you can upgrade directly to Mountain Lion from Snow Leopard, but I'm not sure.
    If the seller claimed that you were getting Mountain Lion, then he was lying to you (or being more civil, maybe he just didn't know like I did). If you bought the used machine from Amazon Sellers or from eBay, then you have recourse through the feedback system or through PayPal. If you bought it any other way, you're on your own.

  • TS3274 How can I retrieve the iTunes and App icons to my home screen?

    How can I retrieve the missing iTunes and App icons to my iPad home screen?

    If you can't find them on any of your homescreens or app folders, and you can't find them via the spotlight search screen (swipe your first home screen to the right), then are they hidden by Settings > General > Restrictions > Installing Apps and iTunes being set 'off' ?
    If not then have you tried a reset to see if you can find them after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • HT5312 HOW CAN I SWITCH TO IRELAND STORE FROM U.S STORE? plus i forgot my security questions?how can i retrieve them?

    HOW CAN I SWITCH TO IRELAND STORE FROM U.S STORE? plus i forgot my security questions?how can i retrieve them?
    my temporary pin is 2791

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.
    Change iTunes Store Country on an iDevice
    1. Tap Settings;
    2. Tap iTunes & App Stores;
    3. Tap View Apple ID;
    4. Enter your user name and password;
    5. Tap Country/Region;
    6. Tap Change Country/Region;
    7. Select the region where you will be located;
    8. Tap Done.
    Also, see How to Change Your iTunes Store Account Location | eHow.com.

  • HT201303 I forgot my security questions and answers, how can i retrieve my answers? Please reply! Thanks :)

    I forgot my security questions and answers, how can i retrieve my answers? Please reply! Thanks :)

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

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