How can I return a HD movie that won't play on my pc?

I accidently bought an HD movie insted of the SD and it won't download on my computer. Every time I try to download it, says i have to transfer it to an HD device. I tried to put it on my ipad but it won't do it because it's not downloaded in the cloud, but the cloud won't download it on my computer first >=( It gives me an option to buy the SD version but i don't want to pay another $20 for the movie. I just want to return the dang movie so i can buy the SD one! Can someone help me?

Contact iTunes Customer Support, but honestly, there are no returns for iTunes purchases.

Similar Messages

  • HT203180 How can I delete old rental movies that are still on my iPad, but no longer viewable?

    How can I delete old rental movies that are still on my iPad, but are no longer viewable because the rental has expired?

    I have a similar problem.  The default answer on the web is to open Videos on your iPad, then touch and hold the movie you wish to delete, then tap the little cross that appears. Alternatively, you can connect to iTunes, select your device in the list, scroll down to the Rentals summary and delete from there.
    I have a problem with both of these solutions!  The Video App on my iPad does not contain any video icons, just an option to browse my shared library, so I can't delete it from there... ANd in iTunes, the movie in the Rntals tab on my device summary is greyed out, so I can't do anything from there either.  But the movie is taking up 2.5 Gb....
    Can someone please offer an alternative to resetting the device entirely?!

  • HT1657 How can I return a rental movie before watching it and get my money back?

    I rented a movie on iTunes on my MacBook Pro and no longer want to watch it. Can I return it for my money back?

    No

  • How can I delete a tune download that won't download?

    Have a first edition iPad with IOS5.2. my iTunes app has a music file titled "A Red Red Rose" in downloads that errors when trying to download it. I did not purchase the file and it doesn't show up in purchases. How can I get rid of it?

    Solved my own problem. The file I thought was a music file was instead a Pod Cast that was not available through the American Store. I went into Pod Casts on the iPad and looked up to Pod Cast and clicked on it this action eliminated the download in iTunes. I like it when things just correct themselves, don't all of you?

  • How can I work around 1316 error that won't let me uninstall and then reinstall Elements 12

    Elements 12 stopped working and the shortcut no longer finds the executable file. There does not appear to be a repair function on the installation CD. As a result, I have tried unsuccessfully to uninstall the program using Windows 7 64 bit uninstaller, Iobit Uninstaller, and Revo Pro Uninstaller.  In each instance, I get the error "Error 1316. A network error occurred while attempting to read from the file c:\Windows\Adobe\Installer\Adobe Photoshop Elements 12.msi." As a test,  I ran Iobit Uninstaller 3 as an administrator, but that was not successful either.Each time, the program rolls back when it detects the 1316 error. I can neither install or uninstall Photoshop Elements at this time.
    How can I uninstall the program completely and then reinstall it either from my Elements 12 installation CD or from the same files on my hard drive?

    "The feature you are trying to use is on a network resource that is unavailable."
    It then asks for an alternate path to find "iTunes.msi"
    with that one, let's try the following procedure.
    first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
    next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
    Description of the Windows Installer CleanUp Utility
    next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
    Removing iTunes and QuickTime for Windows
    now try another itunes install. does it go through properly this time?

  • Compressor creating movs that won't play in Windows

    I am trying to make transcode video to play back on an installed HD television set. It is being fed by a Windows XP computer over HDMI using Windows Media Player. I have tried 25 different codecs including avi, wmv and mov. The avi and wmv will play on the pc, but the quality is bad and file size is too big. The movs that I create work fine on my mac but won't play on the pc. The movies load with an error message indicating an unknown file type. The audio track plays but no video.
    Is there a "Make PC compatible" button that I am missing?

    From what I've experienced, HD Quicktime Codecs are not cross-platform. You could try using AJA's or Blackmagic's free downloadable codecs, which are cross-platform, but I don't know how those codecs perform with Windows Media Player.
    Your best bet would be to purchase the Flip4Mac HD WMV codecs:
    http://www.flip4mac.com/wmv.htm

  • Avi movies that won't play

    Sometimes I download an .avi file and it won't play. It says I need to download something, and takes me to an Apple webpage, but there's nothing there that seems to have anything to do with playing .avi files. What do I do? Is there third-party software I need to download somewhere, or what?.

    Its free.
    http://www.flip4mac.com/wmv_compare.htm
    See also: "About media file formats"
    AVI
    3ivx, DivX, XviD, FFusion, Casio AVI Import, msmpeg4 components, A52 (and AC3) audio component, AC3 audio component, Flip4Mac WMV, WMA component, ElGatoEyeTV component, Save as AVI.component
    ASF / WMV
    Telestream Flip4Mac WMV, Canon Camcorder MPEG-4 ASF component
    http://insanityflows.net/archive/index.php?title=QuickTime#Aboutmedia_fileformats

  • How can I return a rented movie from deducting my money?

    When it expired I have already finsihed the movie. The nexy day I look back and I have less money in my Itunes acount. How do I solve this?

    Are you saying you got charged twice? Contact iTunes by:
    Contact iTunes

  • How can i down load a movie that itunes says i have already redeamed

    i have just tryed to download a movie from disney useing a digital cd and redeam code. as i was doing that the new update for itunes started to download too. now that it is done the i tunes store will not let me use the redeam code to get the movie because it says it all ready been used yet the movie is not on my itunes.

    ExportPDF will try to preserve the formatting of the original document: http://forums.adobe.com/docs/DOC-1513
    Some users have found that disabling OCR yields a result closer to original PDF for documents that were not necessarily constructed properly when the PDFs were originally created: http://forums.adobe.com/docs/DOC-3062

  • How can i return to a website that i accidently closed before completing my task, i do not have the address as i reched it throughseveral links

    i was completing surveys and closed the page i was on along with several others.

    Hello dtobin, also with ctrl+shift+T you can recall recent closed tabs.
    thank you

  • How can I get credit for movie that I am unable to watch on AppleTV

    I ordered to rent "The Hobbit" over a week ago to watch on my AppleTV, but every time I tried to start movie, keep getting error message and to try again later. I have tried more than 5 different times since, still unable to watch movie.

    Go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • How can I delete an automatic update that won't download?

    Hi, 
    I've just intalleld OS X Mavericks only to find that the iMovie upgrade will not download because my vido card is not the right one (too old).  I was told I cannot replace a video card. 
    What I really want to do is delete the upgrade from the App Store so the red number 1 is not forever in the way, bothering me.  I found one solution which doesn't work because the upgrade will not even try to download, the 'can't do it' dialog comes up before I can press any option and x keys.
    Can somebody please advise.  As my Mac gets older, I figure this will be a growing problem and I can't be the only one who cannot afford a new compj\uter every couple of years.

    Deleting the App Store app from the Dock is not really a solution though is it? This issue has nothing to do with whether you have auto-updates on or not either.
    The problem is worse than just the red badge on the app's icon in the Dock, the problem is every time you go to the App Store Updates section to manually install updates -- to other apps, OS X, or whatever, that **** iMovie app is still sitting there waiting to be updated too. You can't really use the "Update All" button now because that will also try to update iMovie, again.
    Surely there must be some way to remove the iMovie app from the Updates section of the App Store? I thought hiding/removing it from the Purchases section of the App Store would do that, but it doesn't. It looks like a bug in that the App Store doesn't realise the update is incompatible with the hardware until after you click the Update button. It should know up front that it isn't compatible with this machine and not show it.

  • How can I fix last updates error that won´t let me open itunes?

    c++ error

    Hi,
    Are you still experiencing this issue, if yes, please check this thread, FTP upload freezes when uploading to servers

  • HT3209 Renting refund for movie that won't play(white screen on applet )

    If I buy the movie I can view it. However my rented movie - after completely downloading would not play. I only get a white screen. I already tried unplugging g the appltv to no avail. Does anyone have another suggestion for a fix? Or know how I can get a refund?

    musicmaker,
    Does the Apple TV have an Internet connection when attempting to play the movie? If not, you may look to review knowledge base article http://docs.info.apple.com/article.html?artnum=304973 as this may be what you're encountering.
    For streaming and syncing information in regards to your second question you may then look to review knowledge base article http://docs.info.apple.com/article.html?artnum=305098
    Regards,
    Chris

  • I paid for and downloaded a movie that won't play

    so how do i get the movie to play??????????

    Audiobooks?
    ot ibooks?
    You are trying to "play" them where?

Maybe you are looking for