How can I return software that I can't use

Just recently purchased Photoshop Elements 13 on line, however it's a Windows version and I'm using  Mac. How can I return this or get the correct software?
Thank you
Darlene

Or are you merely asking how to remove the wrong version from your cart and haven't paid for anything, yet?  Since you said "return" that suggests payment and a serial number.
If you haven't actually paid, then just edit your cart and delete the version you put there:
My cart
Once your cart is empty, go to the Products link at the bottom of every adobe.com page and click the Buy button next to Elements:
Products

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