How can I roll back to an earlier version of OS 7 software

Can anyone advise me on how to roll back to an earlier version of OS 7?
I installed v 7.0 Bundle 2406 a few weeks ago and have had constant synch problems since. Most of these I have been able to fix by deleting 'problem' calendar appointments I have identified on the synch log. However, I have no idea how to solve the latest problem (see below). So I give-up and now want to roll back to ealier version which worked fine.
BlackBerry Torch 9860 software v 7.0 Bundle 2406. Windows 7
'An error has occurred during an attempt to access a device database record.'
Details below.
08:46:51.759 Engine waiting for user input - WPF message event raised for messageId 15003 Read 310 records
08:46:51.762 Engine working - message event complete for messageId 15003 Read 310 records
08:46:51.859 CBBTransBase::GoToRecord - Failed to get record FFFFFB45
08:46:51.860 Error Information: 18008 (00004658) (KnownErrorWithLocalizedText), Description: An error has occurred during an attempt to access a device database record., File: .\BBTransBase.cpp, Line: 736
08:46:51.860 CRSyncUtil::GetTranslator : FeedProfileShim2Trans (Loaded Trans) BlackBerry
08:46:51.860 CRSyncUtil::FeedProfileShim2Trans : returns 0
08:46:51.860 CRSyncUtil::LogFatalTransError : 'GoToRecord()' API of 'RimBB' translator for 'Contacts' application returned empty error
08:46:51.860 CBBTransContact::Close - Clean up temporary attachment files for contacts
08:46:51.862 CBBTransBase::Close - Mode: 4
08:46:51.862 CBBTransBase::Close - Committing change-log
08:46:51.862 CBBTransBase::Close - Save device database source information
08:46:51.976 CBBTransBase::Close - Close device database
08:46:51.976 CBBTransChangeLog::Close - Close change log db. Record count: 474. Db File: C:\Users\Bob\AppData\Local\Research In Motion\BlackBerry Desktop\XCPCSync.OEM\SyncSDK.209.601\Translators\RimBB\Contract{8BCB53647E24F3BB61A8E73C4FDAB}.adt
08:46:51.990 Enter COLTransBase::Close - Mode - 4
08:46:51.991 End Sync with Error 2
Solved!
Go to Solution.

Hello BobB10 and welcome to the BlackBerry® Support Community Forums.
Sorry to hear you are having issues with your BlackBerry® Torch™ 9860 smartphone.
It is not recommended to downgrade your software, however, if you wish to do so you will need to consult your mobile carriers download site at www.na.blackberry.com/eng/support/downloads/download_sites.jsp and see if the previous software version is posted. If so, download and install it to your computer then use the BlackBerry® Desktop Software to install the older software version.
Hope this answers your question.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

  • How can I roll back to an earlier version, since upgrading to 7 it takes FOREVER to load with multiple tabs!

    I am using mulptiple tabs in groups - an excellent feature - this worked well in V6. Now I have upgraded to V7 when I closed down Firefox and relaunch it to takes a VERY long time - up to 30 minutes - to connect to all of the tabs. This is new. and before you ask, no it is not my Internet connection. If I launch IE8 it works perfectly!

    Hello BobB10 and welcome to the BlackBerry® Support Community Forums.
    Sorry to hear you are having issues with your BlackBerry® Torch™ 9860 smartphone.
    It is not recommended to downgrade your software, however, if you wish to do so you will need to consult your mobile carriers download site at www.na.blackberry.com/eng/support/downloads/download_sites.jsp and see if the previous software version is posted. If so, download and install it to your computer then use the BlackBerry® Desktop Software to install the older software version.
    Hope this answers your question.
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • I updated vietmobile remote files app. this app is broken on iOS 5.1.1 I do not have a backup of the previous version of the (paid) app, how can I roll back to the previous version? Is there a repository of previous versions? Am I boned?

    I updated vietmobile remote files app. this app is broken on iOS 5.1.1 I do not have a backup of the previous version of the (paid) app, how can I roll back to the previous version? Is there a repository of previous versions? Am I boned?
    Seems silly to not allow a rollback from a file repository of previous app versions.

    >All apps are tied to the account that downloaded it, so to be able to sync back the previous version you would need to still have your copy of that version
    I'm not sure I follow, I have not sync'd the ipad with my computer. I just saw an update in the app store and took it.
    I tried to del and install the app from the purchased tab in the app store, that reinstalled v2.1 of the app. This also fails to launch.
    I have made two service requests to the developer, no response at this time.
    Is there somewhere I can download and install Remote Files version 2 file? I can only find the new version 2.1 in the app store.

  • HT203128 iTunes 12.1.050 - Rollback: Updated from 12.01, now I cant't change track numbers and add additional data fields. How can I roll back to the previous version? @Apple, I want a $100 gift card for the inconvenience.

    iTunes 12.1.050 - Rollback: Updated from 12.01, now I cant't change track numbers and add additional data fields. How can I roll back to the previous version? @Apple, I want a $100 gift card for the inconvenience.
    - it's all said in the title. I can't understand why the developers turn things bad ... risking loosing Apples valuable customers.
    More examples needed? (check out the communities and the reviews)
    - OSX: Maverick to Yosemite = not recommended (check it out > http://roaringapps.com/apps)
    - iPad: older versions as iPad2 should not upgrade to iOS7/8 (it's not supporting its hardware accordingly, it's designed for the latest hardware)
    - iTunes (it's possible to rollback to 10.7 - 11.4, but you need to breech OSX system security framework)
    - Pages (was a real alternative for many of us, each update reduced features and created incompatibility to older work files)
    The list could easily extend to ...

    You can offer Apple feedback here: http://www.apple.com/feedback/
    as for "
      "@Apple, I want a $100 gift card for the inconvenience"
    dream on.

  • Glitches in address fill-ins with nicknames; default font problem; plus other glitches in Thunderbird 31.3.0 and 31.4.0; can I roll back to an earlier version?

    I am unhappy with the recent upgrade to Thunderbird 31.3.0 and now 31.4.0. My bottom line question is whether I can roll back to the previous version, which was working well for me.
    The problems I have encountered include:
    1. I used to be able to enter a single letter in many cases in the address field, and the autocomplete would fill in the entry that I always use with that single letter. That function has been lost, as has auto fill-in based on the nicknames I have entered in my Address Book. I see there is another thread on this problem (https://support.mozilla.org/en-US/questions/1036962), but no satisfactory answer so far. Entering a single letter now pulls up completely unrelated address entries that may not even have that letter as part of the name, address or nickname for that unrelated address. I have created new nicknames to try to adapt to this problem, but even these new nicknames no longer work with the 31.4.0 upgrade yesterday, forcing me to create yet more complex and hard-to-remember nicknames to pull up my frequent addressees. This is all very frustrating to me, as I depend on speed and ease when creating messages.
    2. Also, I used to be able to enter a single letter in the address field and then use the mouse to click on the "To:" symbol to the left of the next address line to change the next entry to "Cc:"; doing so would then cause the complete address to fill in in the "To:" address field, and make the next field ready for an entry. That no longer works. If I use that technique, the shortcut that I entered in the first field gets included along with the address (if I'm lucky enough to have the address itself selected now, given the problems I've mentioned above). I now have to press "Enter" in order to get the address in the first field to "take" correctly, and then have to click on the "To:" symbol for the next line as a separate action. Just another inconvenience with the new version.
    3. While still on the subject of addresses, personally I see no reason why the address and subject fields should now be colored blue by default rather than appearing as blank, white fields. I far prefer the old look. And I suspect that changing from the blue color to a nice, clean, white field takes time and computer resources that slow things down.
    4. The default font (Times in my case) no longer "takes" when replying to or forwarding messages. I've checked Tools/Options/Composition, and Times is still shown as my default font. However, when I start to type (in a reply with the original message quoted or in a forwarded message), the result is "Variable Width". In order to get Times, I need to highlight the block of text after typing, including the lead-in to the quoted message or the header of the forwarded message, and select "Times" when "(mixed)" shows up. This is a big pain; I often forget to do so and end up having to edit the Unsent Message (which I check before sending) as New and correct the font.
    5. A minor problem: I rely on the reminder to attach a message which shows up when an "attachment-related" word is entered in the body of the message. It has been a wonderful feature of Thunderbird that has prevented me on many occasions from sending off messages without the attachments. However, in the new versions, even if I have indeed added the attachment, a pop-up comes up on sending the message saying there has been no attachment and asking if I want to add one. It's easy enough to just click "No", but it's yet one more unnecessary and distracting step that this new version is requiring of the user.
    I'm really sad to see these various changes/glitches. I love Thunderbird and it bothers me deeply to find myself mired in so many new problems that slow down my work. I would be grateful for any suggestions and advice, and, particularly, for any information as whether I can roll back to the version prior to 31.3.0 that was working well for me.

    Thank you, Zenos. I tried rolling back to v31.2.0, since I had not encountered problems prior to December. However, that didn't help. So I followed your valuable suggestion to revert to v24.6; that seems to have done the trick.
    I would like to mark this problem as "Solved" -- the rollback seems to have worked. However, since my original post was a complex mix of things, before I do that, should I post the individual problem sets that I had noted (address fields/nicknames problems -- numbers 1-3; default font problem -- number 4; attachment reminder problem -- number 5) as separate issues which have not been solved?
    Do you know if these various issues are being worked on? I'm glad to have the temporary fix of rolling back to an earlier version, but I'd like to get back on the current update schedule at some point if and when these problems have been corrected.
    Thank you again!

  • How can i revert back to an earlier version of Firefox? I have had nothing but slow, slow loading eversince I upgraded to4.01.1. I hate this version of Firefox. I hate the toolbar, it's a horrible colour and I can hardly read it.

    Ever since I upgraded my Firefox to 4.01.1, everthing loads much, much slower.......I can go make a coffee while the page loads. Sometimes, it is soooooooooo slow, that it times out and I have to start all over again. Even when I sign on and load google, sometimes it takes forever.
    I also do not like the toolbar at the top. It's grey and hard to read, what is wrong with white?
    Can I revert back to the earlier version of Firefox? It worked much better. I use ancestry.com a lot and they even recommend a 3.??? version of Firefox.
    Anything is better, so I don't have to sit and wait and wait and wait.

    Thank you, Zenos. I tried rolling back to v31.2.0, since I had not encountered problems prior to December. However, that didn't help. So I followed your valuable suggestion to revert to v24.6; that seems to have done the trick.
    I would like to mark this problem as "Solved" -- the rollback seems to have worked. However, since my original post was a complex mix of things, before I do that, should I post the individual problem sets that I had noted (address fields/nicknames problems -- numbers 1-3; default font problem -- number 4; attachment reminder problem -- number 5) as separate issues which have not been solved?
    Do you know if these various issues are being worked on? I'm glad to have the temporary fix of rolling back to an earlier version, but I'd like to get back on the current update schedule at some point if and when these problems have been corrected.
    Thank you again!

  • How do I roll back to an earlier version of Safari in Snow Leopard?

    I recently applied the recent snow leopard update including safari 5.1.   Now the juniper vpn no longer recoginzes safari.   How do I roll back to the previous version of safari? (5.0.5?)

    Solved.  (well actually worked around).    Downloaded pacifist (http://www.charlessoft.com/) downloaded the SL dmg (http://appldnld.apple.com.edgesuite.net/content.info.apple.com/Safari5/041-0564. 20110413.Fi9pb/Safari5.0.5SnowLeopard.dmg) Opened the dmg in pacifist, right clicked on package and installed to default location.    I am now able to run the juniper vpn

  • How can I revert back to an earlier version of Itunes?

    I installed the newest version and it took EVERYTHING off my hard drive. A lot of it is crap I don't want on there. Can I revert back to an earlier version of Itunes that only has whats on my Ipod? I tried system restore and had no luck. Thanks

    A couple of posts of mine that may help you;
    http://discussions.apple.com/message.jspa?messageID=8336830#8336830
    If your disk was wiped, presumable you will not need to worry about the library as a new blank library will be created.
    http://discussions.apple.com/message.jspa?messageID=8335691#8335691

  • How do I roll back to an earlier version?

    I recently updated my Firefox to version 7.0.1. Unfortunately it's generating all kinds of 403 and 404 network errors on the app software I use for work, so I need to roll it back to an earlier version (I believe I was using 6.7 before) as quickly as I can, but would like to retain as much of my configuration (e.g., add ons) as I can. What's the best way to do this?

    This isn't working well. As directed, I first downloaded the Firefox 6 installer; backed up my profile; unistalled Firefox 7; and finally ran the Firefox 6 install. All this ran fine, but when I then tried to run the new Firefox 6 install it pops an alert dialog saying "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
    I couldn't find a Firefox process running in the task manager, and restarting didn't help; the same alert apears again when I try to launch again after the restart. I also tried unistalling and reinstalling Firefox 6 again (figured it couldn't hurt) with a restart in between, but the same thing happened again. I finally shut the system completely down (versus restarting) for about 5 minutes, but the problem once again presented after starting up again.
    So, how do I get around this? Is this a known problem? Is there a process (perhaps running automatically at startup) I should kill manually to enable Firefox to launch?

  • A very important site, does not function properly anymore, how can i go back to an earlier version of firefox

    Before i downloaded your firefox 8.0.1, I used firefox to 'save as' the ''Unrealized gain/loss page'' from a brokerage account, - for my ongoing historical financial records file (safari doesn't work for this site).
    On the Unrealized gain/loss page, there is a '+' symbol (in front of each stock owned) that one needs to 'clic' on (turns to a -) to see the various dates (and financial data) when you purchased different lots of the same stock. (say, ''IBM''; purchased IBM shares on 21-10-'11, 100 shares, @ $147, current price @ $180, gain of $33/share, total gain $3,300 / 10-14-'11 purchased 200 IBM shares, @ $191, current price @ $180, loss of $11/share, total loss $2200 / - and so on for however many individual 'lots' one has of that particular stock. ). This information is very important to me, and now i can not 'save' it.
    - So I want to know how I 'fix' this - or - how I can go back to the earlier version, that did work.

    To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
    You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.
    To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
    For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

  • How can I go back to an earlier version of Firefox I don't like 4

    I just updated this morning and I don't like it because all my norton logins don't work and will not be fixed until May.
    I would like to install an earlier version, how can I?

    To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
    You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.
    To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
    For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

  • How can I go back to an earlier version of Bridge CC?

    I am using a MacBook Pro. Running OS 10.6.8
    I am NOT ready to upgrade to a higher OS at this time.
    Unfortunately, I let Adobe Application Manager do an upgrade of Bridge CC for me and now it won't work. The version it upgraded to will not run on this OS.
    1. The Application Manager should be aware of what system I am using and block such an upgrade.
    2. I should be able to 'undo' that upgrade and go back to what I was using before.
    I also do not have a TimeMachine backup of the earlier version of Bridge.
    Please help.

    Previous via Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous
    -or OLDER previous versions http://www.adobe.com/downloads/other-downloads.html

  • How can I go back to an earlier version of Firefox?

    Firefox 3.6.8 often crashes when I scroll with the mouse wheel. I have had no such problems in the past, and I want to restore an earlier, more stable version.

    Version 3.5.11 is still available and has the latest security fixes:
    http://www.mozilla.com/en-US/firefox/all-older.html
    However, updates are scheduled to end this month, so really we should try to get your 3.6 working.
    (Before changing your version, please make a backup of your profile folder. More info: [http://support.mozilla.com/en-US/kb/backing+up+your+information Backing up your information].)

  • How can I roll back to an older version? I cannot get into my inventory options in ebay after I downloaded the latest update

    I click on certain links in Ebay and nothing happens. I cannot update my inventory or add products due to this not working

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    *Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Tools > Options > Privacy > Cookies: "Show Cookies"

  • How can I go back to an earlier version of Java (1.5)?

    I need to be able to run Java 5 in order to run legacy software. Is there any way to install an older version of Java 5?

    You should be able to.
    Mavericks comes with 7, but 6 is required for Adobe Creative Suite 5 or 6 to run, I had to download it from Apple, and it didn't affect 7.

Maybe you are looking for

  • Can I add a CD/DVD drive to an Inspiron 3531?

    I Have been searching the site, and not finding any references. Thanks in advance!

  • Error: 5 when Illustrator starts

    After installing on my iMac 10.9 version of Mac OS X and reinstall when trying to open Illustrator CS6, the application displays the error: 5, indicating that I have to uninstall and reinstall. Once the uninstall and install again, the application is

  • Rebate not received yet?

    Howdy. I sent in my rebate/UPCs a week and a half ago after initially filing online. However, when I check the status online is still shows that they've yet to receive it in the mail. I'm hopingthis is due to a backlog of submissions but am getting w

  • OS X Yosemite and CS5

    I noticed that Apple's Yosemite OS X has been released as of 10-16-2014 and am wondering how it affects the CS5 ( Creative Suite 5 ) applications. Has anyone have any issues with it or will it run smoothly? Thanks! -A

  • Designer 6i gives Forms Generator warnings

    Hi, We have recently upgraded to Designer 6i from Designer 6.0. Some of our user modified code is not generated and I'm getting the following warning from the Forms Generator: Message CDG-00036: Module KN_HURTIGREG: User modified logic ignored, gener