How can I save a jepg file in lower case letters? I check the use lower case box in preferences but it's not happening. PSCC

how can I save a jepg file in lower case letters? I check the use lower case box in preferences but it's not happening. PSCC

Let's try a preferences reset: (Windows)
Press and hold Control - Shift - Alt immediately upon cold-starting Photoshop.  If you get the keys down quickly enough - and you have to be VERY quick - it will prompt you to confirm deletion of your established preferences, which will lead to them all being set to defaults.

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