How can I send a message to VZW support?

I used to be able to contact VZW by message and receive an email. I don't see any way to do that any more from the web site. I tried the Chat option but the wait time is 56 minutes!
I can't easily make calls during the day.

Yes, unfortunately, the e-mail option was replaced by the chat feature a few months ago.  Options now are to call Customer Service, visit a local Corporate Verizon store, use the chat feature, or contact them via social media such as Facebook, Twitter, or Google+.  They occasionally respond to questions posted on this forum, but it can sometimes takes weeks, if at all, for them to respond (they don't respond to every post).
Have you tried searching the forum for a response to your issue?

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