How can I send emails

On 19th July I stopped being able to send e-mails.  I can still receive them.  No settings were changed, but that's what happened. 
Got a new router, set it up.  Still can't send.  Deleted accounts and set them back up again.  Still can't send. 
Spoken to my e-mail/website guy, and have deleted all the accounts and set them back up again.  He doesn't believe I have set up the accounts exactly as I should have.  Really?  I've done this for all of my devices lots of times and I'm not saying I never make a mistake, but I DO check before I click create as I know it won't work if something is spelled incorrectly.
When I get to Outgoing Mail Server it does say "The SMTP server "******.*********.com" is not responding. Try checking the network connection, and that the server name is correct. Otherwise the server might be temporarily unavailable. If you continue, you might not be able to send messages."  I've checked everything I can.  The server name is correct and is EXACTLY as I'm told to enter it.  Apparently if I enter it exactly it can't go wrong!
I've changed the SMTP port to 465 (and tried several other options mentioned in support forums).  I've tried with SSL ticked and unticked.  I've switched off the laptop.  I've reset default settings on the router.  I've learnt that it's easier to drive somewhere and hand them the scanned copy of something than frustratingly try to get the e-mail working again.  Please, does anyone have any ideas?

These are the settings you need to use for Rackspace. Note that they don't use the default ports for send and receive. The only instructions i saw were for an IMAP account. Didn't see one for POP, if that's your preference.
The images of course may not exactly match the type of mail client you're using, but the account, server names, ports and other items would all be the same in Outlook or other client. You just have to kind of hunt them down according to the way that email app's settings are laid out.

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