How can I stop all of my documents from being in a text ?  Some Documents are not opening, how can fix these two problems?

All of my documents show up in the text form with small font and difficult to read when I send them as an attachment.  Can you help with this please?

All I can suggest is to contact iTunes. You should not have been able to create a new account with the same email address
Apple - Support - iTunes - Contact Us

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