How can I stop my phone from muting in the middle of calls?

When pressing "send" and making a call, Six boxes pop up on the screen, one of them being the muting option. My problem is that face or ear touch this button while I'm in the middle of a call. I need to be able to manipulate the options that come on the screen everytime a call is placed, in this case being able to have no options on the screen while in the middle of a call. Is this possible? if not, it should be; on the next upgrade.
-Thanks

phone should be going dark when its up to your head based on the sensor. if thats not working then:
Follow basic troubleshooting found in your user Guide for your phone.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
#1: Reset: http://support.apple.com/kb/HT1430
#2: Restore: http://support.apple.com/kb/HT1414
if issue persists then its a hardware issue.

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