How can I successfully upload a file from Adobe Reader XI?

I'm trying to upoad a file to Adobe ExportPDF Online.  It tells me that the file is uploading ('Uploading file to Adobe ExportPDF online ...') and the wheel keeps turning.  For at least 30 minutes.  Then it says, 'an error occurred while trying to access the service'.  I've tried with both Chrome and Firefox.  After spending 20$ on ExportPDF this is very frustrating.  Any ideas?

Try the forum for ExportPDF.

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