How can I synch my iTunes?  If often says unknown error or problem with application?

I have problems synching my iPhones 4s with my MAcbook pro (10.8.2) and iTunes (11.0.1).  I can connect my iphone 4s(6.0.1) directly to my macbook pro or via the same network.  I can start the synch via itunes or my phone.  20% of the time it works.  If often says unknown error or problem with application. The software is up to date. What can I try?  Thank you

The iphone/ipod is NOT a storage/backup device.  Not maintaining a backup copy is a big mistake.
You can transfer itunes purchases from your iphone/ipod to your computer:
Authorize your computer for all accounts and then click  File>Transfer Purchases

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