How can I talk to a HUMAN?????

I find Skype IMPOSSIBLE to use now. I have the latest Skype (6.3.0) for my system (OS X 10.9.5).
I had a Skype name (SN1) for many years and used it successfully very rarely (<10) times, now I have lost PW. 
SN1 is linked to my email (EM1).  My wife has a different Skype name (SN2), linked to the same email.
If I enter EM1 I get my wife's a/c SN2 with no access to Skype name SN1.   
Using SN1, I reset the password, but I could still never sign in with SN1. FAILURE-1
So, I figured, I'll create a new Skype name, SN3, also linked to the same email EM1. I entered the
PW. Got a confirmation from Skype that SN3 was ready for use. Tried to sign in a few minutes later, FAILURE-2 !!!!
I need to talk to a human to fix this..  

Hi, Pfrowat..., and welcome to the Community,
Skype does not host a call-in service center.  However,  Skype does offer instant message chat: https://support.skype.com/en/faq/FA10656/what-is-l​ive-chat-support
Here is another link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of lingering and sporadic problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and - this is important - choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Regards,
Elaine
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