How can I tell if a microsoft tech guy is genuine

I went to Microsoft support page and someone opened a chat page and asked me to allow him to remotely fix my computer, he asked me (in bad English) to pay a £100 I refused because Iwas suspicious was I right because it looked like a real Microsoft site
Alex MacDonald

Probably some phishing email/site, you did well not to trust him. Microsoft engineers are not allowed to perform any actions remotely, let alone ask you for money doing so.

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Imac back from repair - how can I tell what tech did?

Got my imac out of repair today from CompUSA. The Apple tech wasn't there when I picked it up so I could't talk to him. Anyway, I am not sure what the tech did to my computer. Another worker said something about a "logic board" but that's it. Is there a way, in the logs somewhere for me to examine exactly what the tech replaced/repaired? If it was the logic board that was replaced then how can I tell? TIA

If your logicboard was replaced, your serial number will not appear when you go to "about this Mac" and then to System Profiler.
My serial number still appeared after each time I got the logic board replaced.
If the logic board was replaced, the number reported via software won't match the one stamped on the bottom of the iMac's leg.

How can I tell what is "Auto Launching"

User's (me) tech background:
Fairly technical user here, but getting pretty rusty. In a past life (late '90s) I was a network administrator as well as server admins for NT 4, Novell (up to 4.11), AIX, and HP-UX servers. Used to be really good at a command prompt ($ or #) in AIX and HP-UX as well as MS DOS. I do have ROOT enabled on my Macs and I am not afraid to use it. However, I know how severe the consequences can be (trashed a customer's AIX server once using a -R switch in the root directory), so I am extremely cautious and must be confident of the instruction. Can probably fix most anything with some guidance........
Here is the problem........ I have recently developed an error on boot, say within the last couple of weeks, where it tells me that some Vista application won't run because VM Ware will not initialize. The problem is VM Ware is not loaded on this computer (15" MBP model 8.2, i7 processor, 16MB of RAM, OS 10.7.4........ bought as a "refurb", never had a problem, have used this workstation for several months now). Boot Camp is not configured on this machine either. Nothing is in the Dock that would knowingly trigger this. When I go into System Information, I find nothing set as a "Startup Item" (screen shot attached) , making me think that I am looking in the wrong place. Where should I be looking?
Interesting enough, when I go to System Information, and look under "Applications", I do see a lot of Vista items, including apps from an older MBP that I do not connect to (on same network, they have "rights" to connect, I just never do as there is nothing on there I need). I have attached a screen shot of this as well.
Please, someone, can you give me some advice here?
How can I tell where this auto loading of this Vista app is coming from
How do I get rid of it
Why did it happen "suddenly"?
Can I go into System Info/Applications and delete any Vista or VM Ware apps?
If I cannot do this via "System Info" can I remove (rm OR mv) the files from whichever system directory stores this data?
This is puzzling and quite concerning. I would be deeply grateful if there is a "Yoda" out there that knows how to fix this.......
Thanks in advance,
Bill

Managing your data usage is very important Bag02231958. I would like to thank ttipgem for the great suggestion to see what is using data on your phone. However, when you access the internet, social media apps, stream data, videos, music, etc. that uses data on your phone. Unfortunately, we do not have a list of what specifically is being accessed on the device to incur data. You do have the ability to view data records and time frames online via My Verizon http://bit.ly/xB4iTc
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

How Can I Print from my Microsoft Surface Running Windows 8 RT?

How Can I Print from my Microsoft Surface Running Windows 8 RT?
Most new wireless printers won’t have a problem printing from the Microsoft Surface with Windows 8 RT. All you should have to do for these printers is tell them to print and they will. Older wireless, Ethernet, and USB printers might not have an officially supported driver in Windows 8 RT, but there is a way to get the printers working. There are different requirements depending on how the printer is being connected to the Surface.
Note: All steps below are only for PhotoSmart, OfficeJet, DeskJet, and other HP Inkjet printers. These steps are not for Laserjet printers or printers from other manufacturers. These steps may not work for all Inkjet printers. If these steps don’t work, try different drivers from the list until you find one that will work (you’ll understand what I mean once you follow the steps below). If none of the drivers work, your printer will not work with the Surface.
For networked printers (wireless or Ethernet), all you need is either the Surface keyboard, or an external USB keyboard to connect to the Surface. This just makes anything you have to type easier to type. You will also need to have the Surface and the printer connected to the same network.
Starting from the right edge, swipe your finger left on the Surface screen to bring up the Charms bar.
Touch Search.
Below the Search Box, touch Settings.
In the search Box, type Devices and Printers.
Touch Devices and Printers.
Touch Add a Printer.
Touch “My printer is not listed”.
Select the TCP/IP option and touch Next.
Enter the printer’s IP address and touch Next. Note: You can get this from the printer’s Network Configuration Page, or from your router’s DHCP list.
The Surface will locate the printer and try to install it. The install will fail and the Surface will ask you what you want to do, search the internet for the driver, or manually install the driver. Choose to install the driver yourself.
Touch “I want to choose from a list of drivers”.
If no drivers appear in the list, make sure the box next to “Show compatible drivers” is not checked.
Choose HP from the Manufacture list.
Choose DeskJet PCL 3 Class Driver from the Drivers list. If that driver doesn't work, try using the Photosmart PCL3 driver, or the Officejet PCL 3 driver. (Thank you JonW for letting me know about these other alternates. )
Touch Next.
Touch Finish.
Test printing.
For USB connected printers, you will need a USB cord to attach the printer to the computer.
Connect the printer to the computer via USB.
Windows will try to find the drivers but will not be able to.
Here Windows may ask you if you want to choose the driver to install. If it does skip to step 14 below.
Starting from the right edge, swipe your finger left on the Surface screen to bring up the Charms bar.
Touch Search.
Under the Search box, touch Settings.
In the Search box, type Device Manager.
Touch Device Manager.
Touch View and select Show Hidden.
Search for the printer in the Device Manager. It should be under Other Devices with a yellow caution sign beside it.
Select the printer from the list.
Touch Action.
Touch Update Driver, or Install whichever one it displays.
The Surface will ask you what you want to do, search the internet for the driver, or manually install the driver. Choose to install the driver yourself.
Touch “I want to choose from a list of drivers”.
If no drivers appear in the list, make sure the box next to “Show compatible drivers” is not checked.
Choose HP from the Manufacture list.
Choose DeskJet PCL 3 Class Driver from the Drivers list. If that driver doesn't work, try using the Photosmart PCL3 driver, or the Officejet PCL 3 driver. (Thank you JonW for letting me know about these other alternates. )
Touch Next.
Touch Finish.
Test printing.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
This question was solved.
View Solution.

Hope this helps.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

How can I tell if my water damaged 4S is unlocked?

I'm trying to sell my iphone 4S that has water damage. how can I tell if it is unlocked and no longer assoc with itunes account? people keep asking for IMEI and SN and tell me I can check this myself but when I call to find out they say I have to pay $19 to ensure repair or something and I don't want repair just to see how I can tell unlocked. when he damaged it I didn't repair it just used an available upgrade to purchase new one thanks for the help

You can try calling Apple tech support and giving them the serial number. Sometimes they can tell you whether the iPhone is listed as factory-unlocked. Otherwise, other than by putting in a different SIM, there is no way you can tell.
Regards.

How can I tell if my Xeon 2.66 is early 2008 and compatible?

How can I tell if my Xeon 2.66 is early 2008 and compatible?

Choose About this Mac from the Apple menu, click on More Info, and check the model identifier against the following, which are the earliest Macs of each type that can run Mountain Lion and Mavericks:
iMac7,1
MacBook5,1
MacBookPro3,1
MacBookAir2,1
Macmini3,1
MacPro3,1
Xserve3,1
If your computer's incapable of running Mountain Lion, it can run Lion 10.7, which is available by clicking here. Neither Mavericks nor Lion support PowerPC software such as Microsoft Office 2004.
(109489)

How can i tell if my iphone 4 has been hacked into?

Here is the situation.....a friend of mine is in a bad marriage. She found out her husband bugged her laptop and her phone and is finding out all of her conversations. The other day, we were all at a buffet restaurant and he was sitting at the table with us, without thinking anything of it, I left my purse with my phone at the table while all but him went up to the bar. Later on that night, I was in the car with another friend and we were talking in detail about our friends situation. The next day my friend whom I was talking to in the car, checked her answering machine, and our conversation was on her machine. I checked my call log AND detailed billing from AT&T thinking I may have butt dialed her house, but there is no record of me calling her house. The same with her, she as no record of calling her house and her home phone does not have caller ID. This guy is very tech savy and is the manager of 4 AT&T stores. Is it possible for him to have hacked into my phone and put some sort of bug in it? If this is possible, is it also possible for my phone to be able to record our conversation without a call being placed? If it is possible, how can I tell if my phone has been hacked?
Thanks

It would be extremely difficult for someone to be able to grab your iPhone out of your purse and hack into it without having a laptop computer with him with which to jailbreak the iPhone and time to work on it. I can't say it would be impossible, though. I'd suggest as a precaution you perform a Restore on your iPhone; if it restores successfully that would clear any jailbreak and remove any hack.
http://support.apple.com/kb/ht1212
Regards.

How can I tell if I have BizTalk server 2013 or 2013 R2

I have the developer version intalled on my machine. How can I tell if it's 2013 or 2013 R2? In looking at the version it states Version: 3.10.229.0
thank you.
jRenae.s

Thank you Maheshkumar,
I also looked in programs and features. But wasn't sure if it would be obvious just by at the name - it shows 'Microsoft BizTalk Server 2013 Developer Edition'.
So if it was R2 would it show 'Microsoft BizTalk Server 2013 R2 Developer Edition'?
Jean
jRenae.s

How can I tell if an e mail I sent was read?

How can I tell if an email I sent was read?

Am not sure but l know there is a function mostly on microsoft exchange e-mails where you can put an option to have a receipt sent that the receipient has read your e-mail. Check through your mail options

How can I tell which machines need a given patch?

So when I run WSUS and view the Updates Report I can type in the specific patch I'm working on (MS14-066) and it tells XX computers have it, YY computers need it, etc.
How can I tell which are the YY computers that need the patch so I can go fix them up? Is there an easy way to do that?
Thanks.

How can I tell which are the YY computers that need the patch so I can go fix them up?
Run the Detailed View version of the report. There will be one (or more) pages for each update. The detailed pages list each computer, the approval status, and installation state.
However, the conventional way to address this question is to create target groups based on some classification of how you would approve updates (e.g. Desktops, Win2008R2, .NET4) and approve the updates for the *groups* of computers that should install the
updates.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

How can I tell if someone is hacking/keystroking?

All of my iPhoto disappeared, photo library gone. Nothing in trash. Reasons happening in addition to this that lead me to believe I've been hacked. How can I tell? How can I find and restore photos? How do I know if keystroke is on my computer, etc.? The following is "GREEK to me"
Last login: Wed Dec 18 23:19:15 on ttys000
Sarah-MacBook-Pro:~ mckennafamily777$ kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Sarah-MacBook-Pro:~ mckennafamily777$ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfi x|x)/{print $3}'
WARNING: Improper use of the sudo command could lead to data loss
or the deletion of important system files. Please double-check your
typing when using sudo. Type "man sudo" for more information.
To proceed, enter your password, or type Ctrl-C to abort.
Password:
com.oracle.java.Helper-Tool
com.microsoft.office.licensing.helper
com.adobe.fpsaud
Sarah-MacBook-Pro:~ mckennafamily777$ launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
com.oracle.java.Java-Updater
Sarah-MacBook-Pro:~ mckennafamily777$ ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta} * L*/Fonts 2> /dev/null
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
AudioMixEngine.framework
NyxAudioAnalysis.framework
PluginManager.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
Flash Player.plugin
JavaAppletPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
flashplayer.xpt
nsIQTScriptablePlugin.xpt
/Library/Keyboard Layouts:
/Library/LaunchAgents:
com.oracle.java.Java-Updater.plist
/Library/LaunchDaemons:
com.adobe.fpsaud.plist
com.apple.remotepairtool.plist
com.microsoft.office.licensing.helper.plist
com.oracle.java.Helper-Tool.plist
/Library/PreferencePanes:
Flash Player.prefPane
JavaControlPanel.prefPane
/Library/PrivilegedHelperTools:
com.microsoft.office.licensing.helper
/Library/QuickLook:
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
CamTwist.component
/Library/ScriptingAdditions:
/Library/Spotlight:
Microsoft Office.mdimporter
iWork.mdimporter
/Library/StartupItems:
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
Library/Fonts:
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
Library/Keyboard Layouts:
Library/LaunchAgents:
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.D2D97456-F3F1-43ED-A067-6D1 50643E9CA.plist
com.apple.CSConfigDotMacCert-mckennafamily777@me.com-SharedServices.Agent.plist
Library/PreferencePanes:
Sarah-MacBook-Pro:~ mckennafamily777$ osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
iTunesHelper, SpeechSynthesisServer, MenuTab for Facebook, AirServer, TuneupMyMac
Sarah-MacBook-Pro:~ mckennafamily777$
Next terminal session to disable air drop
Sarah-MacBook-Pro:~ mckennafamily777$ defaults write com.apple.NetworkBrowser DisableAirDrop -bool YES
Sarah-MacBook-Pro:~ mckennafamily777$

Applications > Utilities > Airport Admin Utility
Select your Airport Base Station > Configure > Airport Tab
Change Wireless Security
Wireless Security Change to WPA
Choose a password which is at least eight characters long and perferably at least twenty and consists of letters and numbers like this
gh5ls9irth1278dhtu6w8jf9923j9ds
Click Ok
Click Update
You will be asked for a password the next time you use your wireless network enter the password you created.
Your wireless network is now secure (for all intents and purposes) against any known hacking.
iFelix

[p7-1240] How can I tell which graphics cards will work with my motherboard?

I recently went through the nightmare of trying to install a Gigabyte GTX 650 in my PC. After a few days of struggling and scouring the internet for answers, I discovered that it is incompatible with the BIOS on my motherboard, and HP does not offer BIOS updates. I returned the card and am now looking for a new one, but I am unsure of which cards will work now, since my computer met all of the system requirements for the graphics card, and It stil ldid not work. Since GPU manufacturers do not list BIOS specs under system requirements, how can I tell if a graphics card will work with my sytem?
My computer is a p7-1240 with an upgraded 520W PSU and approximeately 11" of room to install the card.
This question was solved.
View Solution.

Thexn, welcome to the forum.
The problem is, many of the newer video cards require the computer to have a full UEFI BIOS. HP began using one in mid-October, 2012. Before this date the BIOS is Legacy. This is why the video card didn't work with your computer.
I don't know what you want to spend for a card, but MSI makes a GTX 750ti that has a hybrid VBIOS. It has a switch to change to Legacy or UEFI. There is a video link directly below the picture of a card. Paul from Newegg gives a full description of the card.
I like EVGA cards the best. Their Tech Support has given me a lot of information about their cards. However, you have to go back to a GT 640 card to find one of their cards that doesn't require the UEFI BIOS. They do have some updates for their BIOS'es that solve the problem, but you have to call them for the exact cards.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

When are I-Tunes updates legitimate and how can I tell?

When are I-Tunes updates legit and how can I tell?

I have no idea what you're ranting and rambling about. Your "simple question", if you're referring to the one in this thread, makes little sense other than how I addressed it. If my answer didn't cover your question, post back and clarify what it is you're asking. Don't just come back and post a rant; it's insulting (and the "human" crack doubly so) to all those here, who are just fellow users trying to help out other users and who don't owe you one second of their time.
If you want tech support directly from Apple, you call them; it's that simple. Contact information is linked from the bottom of every Apple web page, including this one.
Geez; the old saying that "no good deed goes unpunished" continues to get proven true every day.

Nokia 6120c... 4gb SD Mem Card... How can I tell t...

i inserted a 4gb mem card in my nokia 6120 classic. how can i tell if its working. also where do i go to see what has been saved on the memory card. and how do i save on the mem card.

32GB will work BUT you need to format it to FAT32.
Depending on what version of WIndows you have, you may need to get a third-party program or force it to format to FAT32.
Here's one how-to.
http://www.online-tech-tips.com/computer-tips/formatting-external-hard-drive-to-fat-32/
Also, the Sansa firmware was made before there were such large storage cards, and it may not be able to show all the files on the card if you have a whole lot of small files.
That's because there is a limit on the size of the database, which reads information from the files--Artist, Album, Title, etc.--and makes an index from them. It will show thousands of songs, and I have filled a 32GB card and had it show every song.
But...there is a character limit on the size of that index, and many people have run up against it. It's not an exact number of files; every letter makes a difference, so if your Artist listing is Rolling Stones rather than The Rolling Stones you might be able to show a few more files.
You can see if you have that problem when you use the card because your listings (Album, Artist) will stop before the end of the alphabet.
If you do have too many songs for the Sansa to show, you can get different firmware at www.rockbox.org that can handle a much larger (possibly unlimited--I don't know) database. Read up on it before installing--it sits alongside the Sansa firmware so you can switch between them.

My macbook pro no longer connects to my TV with the mini dvi to hdmi adapter. A while ago the computer fell down and hit the cable. How can I tell if the computer is working ok. Doesn't show mirroring any more.

My macbook pro no longer connects to my TV with the mini dvi to hdmi adapter. A while ago the computer fell down and hit the cable. How can I tell if the computer is working ok. Doesn't show mirroring any more. Was working while watching a movie but when I pulled it out from the computer and put it back in the system would no longer mirrorr the screen on the TV.

The best option is an appointment at an Apple store genius bar. The evaluation will be for FREE!
Ciao.

How can I tell if a microsoft tech guy is genuine

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