How can I turn off "Find My IPhone" when the phone won't turn off but the screen doesn't work?

My IPhone has water damage so the screen has stopped working, even though the phone is still on. I need to restore the phone to send it back to the company, however when I try to restore it on the computer, it prompts that I need to turn of "Find My IPhone" in order to restore the phone. How can I do this on the computer with out use of the IPhone??

You can't.

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