How can I unlock my itunes?
i get a message that says itunes libary is locked, on a lock disked or you do not have permission for this file.
How can i unlock it?
Hello, Mabes_G.
Thank you for visiting Apple Support Communities.
This sounds like a permission issue with your iTunes Library folder. Here are a couple articles that will help you troubleshoot this issue.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Cheers,
Jason H.
Similar Messages
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How can I unlock my itunes account?
My itunes account is blocked by itunes and i have no idea how I can unblock it, I'm already trying for a long time. The reasen it was blocked is because of clickandbuy, its a long story but now my itunes is blocked so I cant update or buy anything already for a long time. Please help
XContact iTunes Customer Service and request assistance
Apple Support iTunes Store Contact Us -
How can I unlock my iTunes account?, How can I unlock my iTunes account?
My iTunes account is locked and I don't know how to fix it. HELP!!!
If you mean that it's disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on any iOS devices that you have by tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and then log back in so as to 'refresh' the account on them.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Ipad disabled. How can I unlock without restoring on Itunes? Need the photos
My daughter disabled my Ipad. Now it says to connect to Itunes and does not even allow me to put in a code. I have many photos and videos saved on my Ipad I wish not to erase. Any way to unlock the ipad without having to restore it through itunes? Or some how pull photos and videos prior to restoring? Any help please. Thank you. CHRIS
When you have important videos/photos on your iPad, you should backup frequently.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I have forgot my Iphone passcode. Itunes will not let me restore it, i do not have icloude,or find my iphone,and the closest itunes store is 4 hours away how can i unlock, or reset my phone?
Try this:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
My iTunes Account Is Locked, How Can I Unlock It?
I was going to rent a film from the iTunes store, and I was doing this on a new computer so I had to enter my Security Questions. It kept saying I was putting in the wrong answers, and then my account was locked. How can I unlock it?
Try resetting the Password.
Next try:
Rescue email address and how to reset Apple ID security questions
Last, contact iTunes
Apple - Support - iTunes - Contact Us -
I have forget my 4 digit passcode for my ipad 3 and exhausted all the attempts, Now the screen shows "ipad is disabled connect to itunes" How can I unlock my ipad now. Also I have not put "Find my iphone" in icloud as well. Please guide me to unlock it.
Also when I am trying to connect ipad to my windows PC, it shows, your software is up to date and later starts restoring while updating again. Then automatically it stops to update halfway and I have to repeat the process again and again, still in vain.
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my iphone 4 is disabled and asking to connect to itunes..... but i resently restored my laptop by which i deleted itune.. so i dont have any back up. so now how can i unlock my phone without restoring it to factory settings... because i eant all my stuff
there should ba a way to undisable it without loosing all of your data
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my phone is on disable and ask me to connect to itunes and when i try it says i need to unlock my phone? how can i unlock it if its locked ? please help?
Connect in recovery mode according to http://support.apple.com/kb/HT1212
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HT1349 My itunes library file is locked, on a locked disk, how can I unlock them?
My itunes library files are locked, on a locked disc, how can I unlock them?
Huh?
Your iTunes library is on your home computer. That is strictly under control of someone in your house.
Your iTunes account, which can be accessed with your Apple ID and password can be disabled by Apple. Is this what you mean? -
How can I unlock my iphone with a black screen to back up to itunes?
How can I unlock my iphone with a black screen to back up to itunes?
Reset the phone: Press both the home and on/off buttons for AT LEAST 10 seconds until the Apple logo appears. (No data loss)
If no response, connect to AC adaptor, charge for at least 30 minutes and repeat the reset if needed
If still no response, there is a hardware failure that needs evaluation by Apple or whoever provides iPhone service in your country. -
my phone is locked, so I am unable to get the serial number or anything else---the store told me to go to Itunes, but it states that it's locked which I already know---how can I unlocked or go back to factory reset
If you have forgotten the passcode for your phone, see this support document. http://support.apple.com/kb/ht1212
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I couldn't unlock my iphone 3gs (ios 5.0.1), i couldn't use another diferent sim card, it's already unlock by operator but i couldn't unlock through the itunes, it show a message "no service o failure sim", why that? And how can i unlock it? Thanks
I have a hard enough time with basic English.
Hopefully this KB will be able to assist, It's also in Spanish:
http://support.apple.com/kb/TS3198?viewlocale=es_ES -
my lil bro locked my ipod.. he doesnt know the combination he used though.. how can i unlock the ipod if i can't get it to unlock with itunes because its not registered in my cp?
Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.
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How can I check in Itunes if Iphone is unlocked without simcard
How can I check in Itunes if Iphone is unlocked without simcard, it is locked to AT&T and they confirmed they will unlock it... prevoiusly when I use to connect Itunes says something like this "Invalid sim" and it doesnt let me sync my phone which is not the case today, as it allows me to sync and let me show all details on the summary page and phone number is n/a
Is this unlocked ? can you adviceGo to http://iphoneoperatorcheck.com/ and enter your IMEI number (SN works fine) and it will tell you the lock status.
Note the following with regard to the above;
1) A locked phone will show as unlocked until activated after which the status will change to locked if the phone is locked to a carrier.
2) Say for instance that the phone was originally locked to AT&T and you requested an unlock though AT&T. If your phone is unlocked by Apple following a request through AT&T, the status will continue to show as Locked to AT&T until you connect the phone to iTunes and do an update after which the status will show as unlocked. The status changes are almost real time.
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