How can I update my account to show purchase of upgrade to CS?
Today I downloaded an upgrade to CS5 on my new computer. The software is registered to my old ID, which is an email address that doesn't exist anymore. At the end of installation, there was a notice that I would receive confirmation of registration by email. So I went into my Adobe account with my old, non-existing ID, changed my ID and password. The account is now in my new ID. However, I have received no email confirmation of the registration of my software to the working email address. Also, when I check my account, it does not show the purchase of the upgraded version of CS. Is this a problem?
You likely need to call Adobe about this. No one here is going to be able to help you resolve issues in their database.
-Noel
Similar Messages
-
I have downloaded icloud to my pc, however when i go to sign in to Apple through icloud, i get an error message saying my apple ID is valid but is not an icloud account. What does this mean and how can i update my account so i can access icloud?!
To use iCloud, you must first set it up with your Apple ID on a device with iOS 5 or a Mac with OS X Lion.
-
HT1918 my account in app store has expired how can i update my account ??
my account in app store has expired how can i update my account ??
Changing Account Information
http://support.apple.com/kb/HT1918 -
I am attempting to burn a disk and get the message to authorize my laptop. I have done this. Can I update my account name on purchased media?
You might be using an invalid email address that you are sending to or your mail settings for the account are wrong. Check the address and I would delete the email account and reenter it
-
How can i update iPhoto, if it was purchased by other apple id account?
hello, i want to upgarde OS X Maverics but after some dowloading, it quits because of error and table under it shows incompactible files- iphoto. I neeed new version of iPhoto, but problem is, that iphoto was purchased under my husb apple id, and i can't update it. Any soliution?
You need to sign into the AppStore with the Apple ID used to buy the software. If your husband does not remember the password, it can be reset by him at the MyAppleID page.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
How can i transfer and view tv shows purchase on my iPad to my IMac?
I have tv shows both downloaded and in the cloud on my Ipad. I want to watch them on thy Imac.
How can I have these two devices share?If you purchased them, connect your iPad to your computer, open iTunes and go to File>Devices>Transfer Purchases. This will transfer them to your iTunes library.
-
How can I update my account I'm living in Martinique FRENCH OVER SEAS
I use Photoshop for a long time
I installed the photoshop creative cloud.
I used the trial version for one month
Today I want to subscribe.
Impossible because from my region Martinique it is not possible.
WHY ?????
Martinique is a french over seas departement !!!
HELP ME TO FIND A SOLUTION
I'm a professionnal and can't work without Adobe Photoshop
THANCK UAdobe Resellers http://adobedealreg.force.com/PartnerSearch?lang=en
-http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf -
I have an account balance in the Itunes store. When I try to purchase a book by redeeming part of this balance, the system asks for a Redeem Code.
I do not have one, nor do I remember ever establishing such a code. The balance arises from entering a number of previous gift cards which I no longer have. What can I do to use my account balance?Once you redeem an iTunes card or gift certificate you no longer need the code. If you see a credit balance in your iTunes Store account, just go ahead and buy what you want. As long as it's not a gift for someone else, the cost will be automatically deducted from your balance.
Regards. -
How can I switch iTunes accounts without losing purchases?
When I purchased my wife an iPhone, I made the mistake of setting her iPhone up on my iTunes account. It had never been a problem until now with iCloud and other such features that are connected with the iTunes account. Is it possible to switch her to her own iTunes account and still retain the music/apps/etc she has purchased for her device? Thanks.
Agreed, I would like to able able to split my daughters account up from mine. I do not believe there is a way to do this however.
-
How can i update iMessage and time
How can I update iMessage and time
Was iVideo purchased on the app store? If so, both iPhoto and iVideo can be updated via the App Store. (You can click on Software Update under the Apple menu at the top left of your display).
-
Reset my apple ID but old one still shows on screen. How can I update my apps now?
I reset my apple ID and password but old one still shows on screen. How can I update my apps now?
Hi jbrunner,
Did you create a new Apple ID, or simply update the old one?
If you simply updated the old one, then you need to go to Settings>iTunes & App Stores, click on the Apple ID, and sign out. Then sign back in with your new ID. Also, you want to go to Settings>iCloud and scroll down to the bottom and delete the iCloud account and sign back onto it with your new Apple ID as well.
If you created a new Apple ID, then there are other considerations. Post back if that is the case.
Cheers,
GB -
Dear Support Team,
Every time i tried to logon Icloud its gives me wrong user name or password and at the end it show me error " This Apple ID is valid but is not an ICloud Account" then how can i use one account for same Apple ID and ICloud?
ThanksIt is not possible to create a new iCloud account using a Windows machine. You must create the account using a Mac (10.7.5 or more) or an IOS device (iPhone etc). Once that is done you can sign into and use the account on your Windows machine.
-
How can I update my app store account ?
Hi, I have a new Iphone and I wanted to add some applications from apple store.
Unfortunately, I had a message saying that I was using app store on a new device (true) and they needed to check some security thing from my visa card. Unfortunately, I had a new card and do not have the previous one anylonger (the previous one expires in 1 year but had to be cancelled).
Therefore I am blocked and cannot get into my account.
How can I update my bank account and get into the apple store again ?
Thanks
NadiegeGreat, it worked. i could update the account from the laptop (but not from the phone).
Many thanks for such a swift feedback !! -
I recently upgraded from 3Gs to Iphone4 and want to use my old 3Gs as an ipod. how can i update
the user ID on the 3gs to a new one that I have as it is still showing a previous user ID?Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
-
I have the newest version of the iPad and can not see it under devices in my iTunes account on my PC. I can however see my iPod touch under devices and sync it. How can I get my iPad to show under devices and sync as well? I have also tried may suggestions on the apple support site and none have worked. Any suggestions are welcome.
You need iTunes version 11+.
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
Cheers, Tom
Maybe you are looking for
-
Hello All, I need to cancel a Purchase Order Programatically. Can this be done? Thanks for any help, Bradley
-
UCCX 9.0- My customer wants only ziptone in headset for new call to agent, no ringing on Phone. Can this be done? I can't seem to find a way to do this natively.
-
I'm trying to get service, but I can't get my serial #. What to do now?
-
Freeware software for PL/SQL
What is the best freeware software for Pl/SQL? I like TODD,but it's not free.. Can you guys recommend a good free PL/SQL editing tool ?
-
oracle dataaccess class return the following exception: Exhausted ResultSet Does anyone know what is the reason for this and how is handle or prevent this? Thanks