How can I update my photoshop CS5

I am trying to install Photoshop cs5 on my new computer. it installs but when I try to update it, it fails and says "This serial number is not for a qualifying product". I had cs4 and have it installed too.

You'll need to contact Customer Care on serial number issues. If it all checks out, they will just assign you one that works.
Contact Customer Care
This is a user to user support forum and while Adobe Staff does check in, users can't do anything about serial numbers or activation.
Gene

Similar Messages

  • Can I update to Photoshop CS5 from Photoshop 5.0 LE

    Can I update to Photoshop CS5 from Photoshop 5.0 LE

    Umm, no. That is an hoplessly out of date software that no longer qualifies for any upgrade pricing. if there ever was, it probably would have qualified up to CS2 or something like that... You will have to buy a completely new license and the current version is CS6, not CS5.
    Mylenium

  • How do I update my Photoshop CS5?  I can't use the automatic update in the program as it says there are no new updates.

    I have also gone to adobe and tried to download the latest update there, but when I load the zip file, and try to open the .exe, it just gives me an "error loading updater workflow".  Help.  I would like to be able to eventually use my new camera in photoshop and lightroom.

    Here is the download link for Adobe Camera Raw 6.7 which is the latest for Photoshop CS5 Windows.
    Also look at Help > About Photoshop to see if it is 12.0.0 or 12.0.4
    Adobe - Photoshop : For Windows : Camera Raw 6.7 Update
    Before you run the installer, make sure you exit Photoshop and Bridge, and be sure Bridge in not running in your system tray.
    Gene

  • How can i download adobe photoshop cs5 version?

    i want to download it from internet ....but how can i get it?

    The Adobe auto updater is highly unreliable.
    You need to look for and download the update yourself and then manually apply it as per the detailed instructions on the download page:
    Adobe - Photoshop : For Macintosh
    ~~~~~~~~~~~~~~~~~~~~~~
    Please note that the Adobe Camera Raw plug-in must be updated separately, after you have updated Photoshop:
    Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

  • How can i re install Photoshop CS5?

    My old Photoshop CS5 comes up with Error: 6 message and would not start. I tried to re install from the old CD, but the result is teh same - Error : 6. I have my activation code, but how can i re install? Can I download from Adobe site using my code?

    CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

  • How do i update my photoshop cs5

    please teach me how to update photoshop cs5!!

    Open the application and select the Help option in the top toolbar.  Under the Help menu choose Updates.
    If you would like to manually install updates visit the following page:
    Direct Updates
    https://www.adobe.com/downloads/updates/

  • I installed Windows 8 on a new drive. How can I move my PhotoShop CS5 software to that new system?

    I originally downloaded the CS5 software in September, 2011 and installed it in Windows Vista. I have since installed Windows 8 on a new drive. I am trying to re-install it on that new drive. I deactivated it on the old system. I can't find a way to re-download it from the Adobe site. How can I download CS5 onto my new system?

    Try http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
    Follow the instructions carefully.

  • Can you update from photoshop cs5 to cs6?

    I've been wondering if it is possible to update to cs6? Please answer as soon as possible.

    Yes.
    See Creative Suite 6
    Click Buy
    I want to buy: Upgrade
    I own: Photoshop CS5
    Select Windows or Mac. Then complete your purchase.

  • HOW CAN I INSTALL MY PHOTOSHOP CS5 OLSO ON MY LAPTOP?

    I WOULD LIKE TO INSTALL MY PHOTO SHOP CS5 ALSO TO MY LAPTOP CAN I DIO THIs IF SO HOW/

    Hi
    Yes we can install the Adobe Applications on two computers, only if you have the activations still remaining . Adobe Allows a limited number of activations on the applications.
    We can install it from DVD directly if you have purchased or from the download link if purchased directly from Adobe.
    Hope It Helps
    Thanks    

  • How can I get the updates for Photoshop CS5 to download to my new Macbook Pro where I have already installed CS5 from my original disk? I have tried many times over 2 days. I was able to successfully download the current version of Adobe DNG converter.

    How can I get updates for Photoshop CS5 to download to my new Mac book pro where CS5 is already installed from my original disk? I have tried many times over 2 days. I get the same error messages re downloading error. I successfully downloaded the current version of Adobe DNG Converter & it installed perfectly. Help please!

    The Adobe auto updater is highly unreliable.
    You need to look for and download the update yourself and then manually apply it as per the detailed instructions on the download page:
    Adobe - Photoshop : For Macintosh
    ~~~~~~~~~~~~~~~~~~~~~~
    Please note that the Adobe Camera Raw plug-in must be updated separately, after you have updated Photoshop:
    Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

  • How can I update Camera raw for Photoshop CS5 to access images from Canon Rebel T4i?

    How can I update Camera Raw for Photoshop CS5 to access images from Canon Rebel T4i? The updated version of Camera Raw 7 says it only works with CS6. Outside of buying a new Photoshop, is there anything I can do?

    Buy Lightroom (much cheaper alternative to Photoshop) - does all your 'Photo-related' tasks. Full version of LightRoom 4 is $149/- - http://www.adobe.com/products/photoshop-lightroom.html
    LightRoom 4 supports ACR (Adobe Camera Raw) 7. Once processed with Lightroom, if you still need, you could take the photo in JPG or TIFF format into Photoshop CS5 for further processing.
    Another option is to use Canon Raw Codec that would've come with your camera's box to process the RAW images and then take them into Photoshop.

  • How can I update photoshop cs5 extended?  I keep error getting an error code U43M1D207

    how can I update photoshop cs5 extended?  I keep error getting an error code U43M1D207

    Hi Mr_Underhill_995,
    I am sorry for the inconvinience that you are facing, We would recommend you to contact us through http://adobe.ly/yxj0t6,
    You can also mail me a message & a contact number along with the order number privately  so thta I can follow up the issue for you.
    Awaiting your mail .
    Regards,
    Rajshree

  • I can load cs5 in my new PC with windows 8.1, but it will not update.  how can I update?

    I can load cs5 in my new PC with windows 8.1, but it will not update.  how can I update?

    You can direct download and install the updates here: Adobe - Photoshop : For Windows
    The updater for CS5 is well...outdated.
    Gene

  • I have Adobe Photoshop CS5 installed in two computers. The hard drive of my home computer crashed and I had no time to deactivate the software. The hard drive needed to be formatted. How can I activate the software CS5 again ? Thank you for an answer.

    I have Adobe Photoshop CS5 installed in two computers. The hard drive of my home computer crashed and I had no time to deactivate the software. The hard drive needed to be formatted. How can I activate the software CS5 again ? Thank you for an answer.

    If it's the same computer, same CPU and same HD, no de-activation or re-activation should be necessary.
    Install from scratch and apply all updates manually.
    Please do a forum search.  I and others have repeatedly answered the question about failed updates of CS5 a whole bunch of times recently.
    Bottom line:  the Adobe auto updater is utterly useless in CS5 and prior versions.  You need to download the updates and apply them manually yourself.
    I and others have even supplied the links for Mac and Win, which you haven't even bothered to specify.

  • Hello, I've just purchase a mac mini 10.9 it doest have a cd drive and so I can't install my Photoshop Elements 4.0.  How can I update/upgrade Adobe and in stall in my computer?

    Hello, I've just purchase a mac mini 10.9 it doest have a cd drive and so I can't install my Photoshop Elements 4.0.  How can I update/upgrade Adobe and in stall in my computer?

    that's no longer available for download.  in addition, it's unlikely it would work on your mavericks os.
    you could purchase pse 12 upgrade, Adobe Photoshop Elements 12 - Buying guide

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