How can I update programs that were purchased for me?
I received a laptop that was preloaded with Final Cut Pro and Motion. I have updated the OS to 10.9.1 and when I try to install upates for FCP and Motion I get the Apple ID for the person who installed the original programs and no way to change it to my ID. Is there an easy way to transfer them to my ID so I can continue with the updates?
Thanks,
Paul
There's no way at all except to delete them and then buy them from your Apple ID.
(97379)
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Feel free to repost if you have any further questions, comments, or concerns. Thanks Again!!!!
If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
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Both my iPad and iPhone have the same problem. I have purchased apps with three different accounts. I understand I will need to use the original acct to do the update but every time it asks for the password I put it in and get a message that I cannot connect to iTunes store. I have even had the password reset and it still will not connect on the upgrade. But I can sign in with that account and purchase new apps i am loading a free one now just to make sure. So what is that about? Please do not tell me I have to also use the original password! We have reset them so many times that there is no way to remember the original one used at time of purchase a year and 1/2 ago. Please help. I have also upgraded to the iCloud thinking this would solve the problem but it still exists.
I use only one Apple ID and only one ID. I did have to change the password at one point but I had no issues at all with updating apps after I changed the password.
If you can download new apps with the ID that you changed the password for, I would think that you will be able to update apps associated with that ID as well.
Did you try restarting the iPad after signing out of the one account and then sign in to the other account/accounts?
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