How can I update shockwave for director?

Hi
My Shockwave For Director plug-in is out of date but when I try to download it from Adobe's website stage 2 is skipped & the update will not even download let alone install.  Could anyone help please?
I am currently using 12.0.4.14
Thank you!

If you are running Windows, this link always points to the latest version of the full installer

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