How can I update the description of my book that is for sale on the iBookstore?

I have tried to update it through iTunes Producer, in the "Look up Metadata" and the "Open Package" modules.  The new epubs that I upload appear to get published immediately, but the description is never updated in the iBookstore.  I have emailed Apple three times about this in the past two weeks but haven't gotten any response.

I guess I misunderstood the reason for the decrease of your sellings.
I thought you made an update and THAN you got the problem.
But in fact it seems the problem is due to NOT having success with the update.
however, perhaps I can contribute what I got from a friendly person at itunes support:
"With regard to changes that can be made, once a title has been delivered to the iBookstore, the only changes that can be made through iTunes Connect are updates to pricing, territory rights, Cleared For Sale/Not Cleared For Sale, and DRM settings. 
For all other changes (e.g. correcting author name or book title), please make a metadata change request through the Contact Us form in iTunes Connect under the topic "Metadata, File Formats, and Subject Categories."
Actually that is not the whole story, particuly regarding using producer. It seems to me that I did read somewhere that there is a kind of maximum for updates per quarter of year. I mean updates that are NIT regarded as new versions of a book. I somebody could write an ibook about all this matters, easy to understand and complete, with an index, would be great. i would buy first.

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