How can i upgrade to IOS5.0?   I get a message saying my ipad is ineligible for the upgrade

IOS5 downloads fine through itunes on my macbook and when I connect my ipad, it asks me if i want to upgrade.
When I say yes, it backups up the ipad, extracts the software and then shows a message saying my ipad is ineligible for the upgrade.

Hey Mighty Duck x,
Thanks for the question. After reviewing your post, it sounds like you need to authorize the computer. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Authorize your computer using iTunes
Thanks for using Apple Support Communities.
Have a nice day,
Mario

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