How can i use a express change for my iphone without a care plane?

i want to usw the express change but there is only a option to send it in! can u help me to find this? or a nuber to order this. is have made it last year but now it dosent work so.

You don't say where you are located. Here's a list of Apple's worldwide support numbers:
http://support.apple.com/kb/HE57

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