How can I use apple warranty in Istanbul Turkey

I have a three months old mac book pro 15" and it cannot turn on. I took the laptop to apple technical support in Uskudar Istanbul and they said they need to get permission from the US to fix the problem ( they tried to fix the HD problem by re installing the OS then they decided to fix the problem by replacing some of the HW)
do you guys have any suggestion to fix my mac book pro in Istanbul Turkey?
thanks in advance

I have traveled internationally over the past 25-years with Apple products. Your situation has more to do with international tariffs than actual support of your Mac. If you originally purchased your Mac in the USA and have an APO in Turkey, then you could call Apple (USA) and request to ship your Mac back to Apple as though you were living in the USA. If you do not have an APO then Apple cannot get around that specific issue. There is a country specific support card in your Mac’s shipping box. For countries that have specific support options, refer to the link below. If needed, call Apple USA Dealer Referral (800) 665-2775
http://www.apple.com/contact/phone_contacts.html
Regards,

Similar Messages

HT5437 How can I use apple TV to connect my computer to the tv screen as an external monitor?

How can I use apple TV to connect my computer to the tv screen as an external monitor?

Morning jotref,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
About AirPlay Mirroring in OS X Mountain Lion
http://support.apple.com/kb/ht5404
Best of luck,
Mario

How can I use apple mail (linked to gmail) and get it to only do autofill on the contacts that I have in apple address book?

How can I use apple mail (linked to gmail) and get it to only do autofill on the contacts that I have in apple address book? Everytime I write an email on the Apple mail app (as well as in Gmail) it recommends a bunch of emails that are not my contacts. I want it to just autofill for the contacts that I have in my address book. Is this possible? Thank you. I have an Imac Intel version and an Iphone 5 phone.

Mail > Window > Previous Recipients

How can I use apple gift card in the Philippines . It says it's only applicable in US storefront

How can I use my gift card in the Philippines when it says for US Storefront only

You cannot use that card. iTunes gift cards are only valid in the country of original purchase.

How can I use the Warranty on my LaserJet Toner Cartridges ?

I have accumulated a total of 4 malfunctioning LaserJet toner cartridges in the last 6 months and I seem to be stymied trying to do anything. They are for LaserJet models 5, 6p, and 2100, and the failures are each unique print quality problems, move from printer to printer with the toner cartridge and are all completely resolved by using another toner cartridge. Each of the cartridges yielded between 100 and 800 pages before failing, outlasting the 14 day return policy at local Staples where they were purchased. None of the cartridges depleted its toner supply.
The Warranty Return Card in the package is very simple. It says "this toner cartridge is warranted to be free from defects in materials or workmanship during its useful lifetime", and "does not apply to cartridges that have been refilled or to those which are simply empty as a result of normal use."
HP's Limited Warranty Statement at http://welcome.hp.com/country/us/en/privacy/limite d_warranty.html under the heading "HP Limited Warranty Statement - LaserJet Print Cartridges and Imaging Drums" seems simple and straightforward, "HP LaserJet Print Cartridges and Imaging Drums are warranted to be free from defects in materials and workmanship" then a clause excluding cartridges refilled, tampered abused, or simply worn out from use, "To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP’s option, HP will either replace products that prove to be defective or refund your purchase price."
N.B.: There is no period stated for the Warranty, nor is there any on the Warranty Return Card in the product package. Also, these toner cartridges do not contain any smart chips, toner depletion sensors, etc.
When I tried to return the cartridges to Staples, they called HP and were told by HP I had to have my receipt to prove the cartridges were less than 1 year old, and then that they wouldn't take them back at Staples anyway but that if I called HP would "mail me one". Since I buy a spare to sit next to a printer for when it runs out of toner, I'm not sure they were all purchased within the last 12 months, only that they were put into service within the last 12 months.
When I called HP support they opened up a trouble ticket for my printer and said someone would get back to me within 10 days. I'm half expecting to get an email in 10 days apologetically noticing that HP no longer supports any of these printers. An email to ship them somewhere far away and expect a reply in 90 days is a definite possibility. I definitely don't expect an HP field service technician to arrive at my door to service the toner cartridges in person.
I don't understand how to use the Warranty. I've (over) paid for piles of genuine HP LaserJet Toner cartridges and having 4 fail for quality problems in the last few months got my attention and its enough money to chase it rather than tossing them like the other 6 or 7 defective ones over the last 10 years.
Does anyone know how to actually get a replacement toner cartridge for a defective one? Please tell me the Warranty isn't just smoke and mirrors...

Sorry to say. TheHP Warranty is worthless. I have a friend witht eh EXACT same problem. DOA cartridges (2 BRAND SPANKING NEW ONES). One fail about half wai the other did not even over 600 pages. At $140 per cartridge (plus tax) that is about 21 cents per page plus the cost of paper. That is color inkjet prices. And that does not take into account cost of electricity, printer, and time wasted to buy the worthless cartridges.
I listen in his last tech call and I had to go out because it was enfurating. The technician even email him prve that the toner had NP time based warranty and still in the same breath said our policy is that the warranty is 1 year. Huh? What the #%^&* ! Really? I mean REALLY? Is like sending you a picture of a perfectly blue sky as proof and telling you that the sky is red with yellow dots. I hope there is class action lawsuit agains HP since they are clearly ripping people off. And the sad part is that some small businesses will also get screw since they sell HP cartridges and some actually say in their web site that the cartridges aare warranted for life.
I would say either:
- Do NOT buy HP cartridges
- Never stock spare cartridges
- or btter yet, buy another brand of printer.
I actually have the same printer simlilar to his and I used generic with no problems. Plus I buy my cartridges for $35 if he had done the same he would had at least $400 towards another printer so even if the toner blows up and destroys his printer he would have enough money to buy a replacement.
Check out this link
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01848047&jumpi...
it actually says:
"There is no expiration date for the use of HP toner cartridges."
This came from the tech guy at HP!
And then he had the guts to say it is a 1 year warranty? This only can happen when you have tech support in India. I guess in India's English no expiration means 1 year. I have not found an Indian English to American English dictionary but I am sure that is what it should be because they guy did not even hesitated for 1 second when he send that and said it.
Welcome to HP!

How can I use Apple Caching Service on a Network with Multiple Public IPs?

Hello!
I help manage a network of ~4000 clients for a small liberal arts college in Michigan. I'm looking into the possibility of implimenting Apple Caching Server for our network.
We have one 400mbit pipe out to the internet, and all of our clients are given public-facing IPs to the internet. A caching server would be great, especially on update days. All wireless clients are on the same subnet, which is where I'd like the server to be serving the cached copies.
I have installed Mavericks on a fresh machine, downloaded OS X Server 3.0.3, and attempted to start the caching service. This is what I get.
Unable to start service.
Caching cannot be run on a public network. Consult documentation.
How can I get this up and running?

The way the Caching server works is that the server will be accessing the Internet and when doing so traffic will be coming from it via a particular public IP address. Usually this will not be the address of the server itelf but your router as for most networks NAT is used. In this by far more common scenario the client Macs (and likely iOS devices) will be going through the same router and hence show up via the same public IP address.
If the client request is the same as the address registered via the Caching server then Apple redirect the request via the Caching server.
The setup would look something like this -
           Internet
                |
            Router (with NAT)
                |
(LAN)     +------Caching Server-----Client devices
With this setup because everything is using the same public IP address Apple can reasonably assume everything is on the same network and trigger a redirection to your Caching server.
If you try a setup like the following with the Caching server having its own public IP it will not work because the Caching server and client devices will have different public IP addresses
           Internet
               |
           Router (no NAT)-------------------+
               |                                      |
            Firewall (with NAT)       Caching Server
               |                                      |
               |                                      |
(LAN)     +-----Client devices-----------+-----------
Your configuration as described is more like the following
           Internet
               |
           Router (no NAT)
               |
(LAN)     +------Caching Server-----Client devices
With yours not having NAT each device has its own public IP address including the Caching server and Apple cannot redirect traffic as it thinks they are on different networks.

How can I use Apple TV as second display, not mirror.

I was told (and showed) by an apple "genius" that i could use apple tv with my own hd monitor as a second monitor to use in final cut and other media programs. so i got one, but the desplay setting will only let me use the mirror settings. anyone now how this can be done?

That feature is coming with OSX 10.9 (Mavericks). In the meantime you will have to use a 3rd party solution like Airparrot.

HT2589 how can i use apple id in the iTunes without credit card

i created an apple id but i can't use it in the Itunes and apple store because i don't have a credit card i don't have money to buy application i want just the free ones what sould i do !!!!!

If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

How can I use Apple TV with iPhone 4S and no home Internet connection?

Ok here is the situation. I'm at my grandparents house where I have the following setup;
NO home Internet connection
iPhone 4S
Verizon carrier with unlimited data plan
Apple TV (I believe it's the latest one)
Lynksys router
What I would like to do is stream Netflix, HBO GO, or You Tube and put it on my grandparent's tv where I have the Apple TV hooked up.
I thought it wouldn't be a problem however I can't figure out how to be on the same network from the router and receive 3G data at the same time.
Is it possible to do what I want with this setup? If so how?
Thanks

I think I worked out a solution given my equipment. I was looking around on other forums and I found the following post concerning the ability for iPhone 4S to be on 3G and wifi simultaneously.
"I know this thread is old and op may have discovered the answer already. However, I am posting this just in case someone else might be looking for a solution.
The solution does not require any additional software nor require a jailbreak.
All you need to accomplish this is already built into every iPhone and iPad with 3G.
Connect to your wifi and write down the IP address your router assigned you. Then, select static tab instead of DHCP and fill in the IP address your DHCP server assigned to your iPad. Next, fill in the subnet mask but leave the rest of the fields empty.
You now have access to your wifi as well as 3G.
I ran into this issue when I wanted to use live traffic using 3G for my iPad's GPS and still connect to my GoFlex Satellite using wifi. It works extremely well."
AFter configuring my phone to the router, as mentioned above, I connected my Apple TV to the same router. Using the mirroring option I was able to airplay Netflix, You Tube and Flixster flawlessly from my phone to the big screen. Direct TV and HBO GO did not work however.
I Then tried to access items directly from Apple TV thinking that it could use the data from my phone. I was wrong. So all in all I'm able to stream about half of my movie entertainment applications given my situation. I'm pleased.

How can I use apple remote with Mountain Lion? Any Front Row alternative?

Hi All,
I recently upgraded from Snow Leopard to Mountain Lion.
All great except for my Apple Remote control.
Before, I could effectively control my iMac media with Apple Remote by using Front Row (music, photos, videos, good integration with iTunes and iPhoto).
Now, as I understand, Front Row is expired.
So, my Apple remote still works but with very limited options (just music, forward, backward and volume), and it's a real pity.
Any of you Guys know how to restore Front Row?
Otherwise maybe suggest an alternative (sth similar, should allow iMac media control by Apple Remote)?
So far I tried to restore all Front Row files by a Time Capsule Snow Leopard backup (as indicatred on some other Communities).
To restore was easy, but then, no way to launch it.
Any advice will help!
Thanks in advance/all the best.
Marco

Thanks Klaus1 for your prompt answer, although I went again through a dated discussion.
I also got the feeling that somehow they want to push Apple TV..
But, respectfully speaking towards our Friends at Apple, is it fair to promise what you don't deliver?
I have choosen apple because I percive it's different.
At currently published link: http://store.apple.com/uk/product/MC377Z/A/apple-remote
they do promote the following:
Apple Remote with Mac
The Apple Remote gives you total command of your music, photos, videos and DVDs from anywhere in the room. It works with Front Row - a menu-based, full-screen interface - to make accessing the digital content on your Mac as simple as navigating your iPod. When you press the Menu button, your desktop fades and the sleek, Front Row interface takes its place, to give you control over your music in iTunes, your photos in iPhoto, the videos in your Videos folder and your DVDs. Turn up the volume. Shuffle. Skip to the next chapter on your DVD. Play a slide show, a home video that you made in iMovie, even a film trailer.
Compatible with Apple products introduced in 2005 or later that have a built-in infrared (IR) receiver. Not compatible with MacBook Pro with Retina display.
Cost for this is 15£ (19€).
Now, I have iMac and Mac Book Pro (no retina display) both with Mountain Lion installed, and I understand both of them are not compatible with Front Row.
Actually I adore apple tv and I got 2 at home nicely working on 2 different TVs.
So I accomplished twice their wish of selling this product to me.
Why shall they deceive me (and many others, as I read) by killing a still promised service?
Should I read all forums before buying a trusted-brand-product like apple, to ensure that id does what declared?
Don't get me wrong, I'm an enthusiast user of the whole apple family, since many years, and still I am.
Just politely complaining for this decision, which creates to Many an easy avoidable disservice.
Cheers
Marco

How can i use apple tv and iTunes movies with component video cables for an older receiver and projector?

i have an older yamaha receiver and projector both without hdmi inputs but component video instead. I would like to get apple tv and start renting movies through iTunes but apple tv only supports hdmi and ive read that iTunes has codes to prevent the use ot analog cables with movies. Is there a way to adapt hdmi to component video for both apple tv and iTunes easily?

Yes, HDMI is the only supported method. Also, with converters you will run into issues with HDCP (which will prevent you from streaming DRM content from iTunes etc) as well as resolution.

How Can I use Apple TV with my iPad Movies (AV Player HD App)

I have just set up an Apple TV and all is fine, except I do not seem to be able to play the movies I have on my iPad that I in the AV Player HD App.(a great app BTW).
I do not put my movies into iTunes any more as the App is perfect for watching movies on my iPad, but I want to see them on my TV, so I went and purchased the Apple TV. The Apple store guy said I would have no problems watching movies on the Apple TV from my iPad.
So is there a trick to this or am I missing something here ?
What do I need to do to overcome this glitch, or is it an Apple trick to make me convert all my movies to iTunes.
Also I have many movies on my external HD. So how to I get the Apple TV to play them ?

For Airplay, ensure all your software is up to date, restart all your devices as necessary, the Airplay icon should appear in the playback controller.
For content on your external HD, convert it to an Apple TV compatible format and add it to iTunes.

HT202157 how can i use apple tv

i did update and now i dont know how to use it like before .... it only opens on setting and computer and when i click computer there is only album music
before there was youtube and other stuff plz help me

Sounds as though the AppleTV has lost the interent connection even if connected to the LAN.
Firstly unpower and restart it to see if that helps.
AC

How can i use apple script to check every couples of seconds that the requested source in iTunes DJ setting is the one i did choose before please use the if statement without the need to open the window iTunes DJ setting

ell application "iTunes"
activate
          reveal playlist "iTunes DJ"
end tell
tell application "System Events" to tell front window of application process "iTunes"
          if value of pop up button 1 is not "1 Morning List" then
                    set focused of pop up button 1 to true
                    set value of pop up button 1 to "1 Morning list"
                    delay 0.3
                    keystroke " " & return
                    delay 0.5
          end if
          click button "Settings…"
          tell pop up button 3 to if value is not "1 Morning List" then
click
                    delay 0.1
                    click menu item "1 Morning list" of menu 1
                    delay 0.1
          end if
click button "OK"
end tell

How can I use 2 Apple IDs in Itunes? I have 2 IOS Devices. They each have there own AppleID. What is the proper way to sync both of them to Itunes?

How can I use 2 Apple IDs in Itunes? I have 2 IOS Devices. They each have there own AppleID. What is the proper way to sync both of them to Itunes? I wanted my teenager's AppleID to be different from mine so that she couldn't charge stuff to my AppleID, therefore I created me another one. Now when I go to Sync either device, it tells me that this IOS device can only be synced with one AppleID. Then I get a message to erase it, not going to do that, lol. If I logout as one ID and login as the other, will it still retain all synced information on the PC from the first IOS device? If I can just log in out of the AppleID, then I have no problem doing that as long as the synced apps, music, etc stays there for both. I am not trying to copy from one to the other, just want to make sure I have a backup for the UhOh times. If logging in and out on the same PC of multiple AppleIDs is acceptible then I need to be able to authorize the PC for both devices. Thanks for the help. I am new to the iOS world.

"Method Three
Create a separate iTunes library for each device. Note:It is important that you make a new iTunes Library file. Do not justmake a copy of your existing iTunes Library file. If iTunes is open,quit it.
This one may work. I searched and searched on the website for something like this, I guess I just didn't search correctly, lol. I will give this a try later. My daughter is not be back for a few weekends, therefore I will have to try the Method 3 when she comes back for the weekend again. "
I forgot to mention that she has a PC at her house that she also syncs to. Would this cause a problem. I am already getting that pop up saying that the iPod is synced to another library (even though she is signed in with her Apple ID to iTunes) and gives the pop up to Cancel, Erase & Sync, or Transfer Purchases. My question arose because she clicked on "Erase & Sync" by mistake when she plugged the iPod to her PC the first time. When the iPod was purchased and setup, it was synced to my PC first. When she went home, she hooked it up to her PC and then she erased it by accident. I was able to restore all the missing stuff yesterday using my PC. However, even after doing that it still told me the next time I hooked it up last night that the iPod was currently synced with a different library. Hopefully, you can help me understand all this. She wants to sync her iPod and also backup her iPod at both places. Both PCs have been authorised. Thanks

How can I use apple warranty in Istanbul Turkey

Similar Messages

Maybe you are looking for