How can I use the money in my account to make my purchase?
Hi, I'm trying to use my $1.31 in my apple itunes account to purchase a song, but I'm prompted with an error message and taken to my payment information to fix my previous declined purchase. If the purchase was declined, why can't they just leave it at that and use the money that is already present in my account rather than prompting me to fix the problem?
*The reason for it declining probably won't do answering my question any justice but I tried gifting some songs and I did gift them to multiple people (maybe 3-5) and I seemed to have no problem. Until I went to check the balance on my visa, it showed that Itunes didn't extract any of the money from my card. This was over a 24 hour period where my balance remained untouched. So I figured those gifts I "bought" weren't really purchased seeing as I already had the song in my account. Now, how is it my fault that I wanted to purchase things and the card was not declined for whenever I did so? It's not my fault iTunes never extracted or gave me a reason or time for the extraction of my credit card balance, it should have been instant.
Sorry for getting off track, but anyways how can I get rid of this message of "select payment information" etc., when I already have money on my account to begin with? This money has been on my account before this declined jazz happened.
Thank you and I appreciate you if you help!
Perhaps you should Contact the iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
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