How can I verify my Apple ID if I don't have access to my old email?
Apple asks me to verify my ID by clicking on the comfirmation email that it just sent, only the email in question doesn't exist anymore. I mean, if I had a magic letter opener that swiped electronic mail in rogue-like fashion, these things would not become problems. Surely Apple didn't expect EVERYONE to keep the same email address for years upon years...
So what it do? Do I pay for Apple telephone support? I'm on hold right now, as a matter of fact. The problem is so miniscule that the nice girl on the phone waived my first fee! Apple, baby, get on it will ya? There are about to be a LOT of unhappy people swinging that little knocking hinge on the front door...hard.
ok... i figured out "A" solution.
Go to https://appleid.apple.com/, choose "Manage your account", enter your old apple id email and password, then edit the verification email to a functional email address. This will send the email verification to your newly chosen apple id. PLEASE NOTE, this email address can NOT be a MobileMe (@me.com or @mac.com) email address OR an address already verified on an existing apple id (some folks added and secondary email address to their MobileMe apple id).
Here's where it gets even more confusing. You've now changed your apple id email. Problem is you need to reset the password you never created (lol). Go back to https://appleid.apple.com/, choose "Reset your password", then enter your newly changed apple id email address and follow the instructions.
Now, log into that email account and open the email to reset your password. Follow those instructions.
Now that you've changed your apple id email address, reset that password you are ready to finally verify your apple id. Open your email account and follow the instruction (link) to verify account. It will ask you for you (new) apple id email and (new) password.
Finally, now that everything is verified, you will now need to go into your iTunes, iPhone, iTouch and anything else associated with the old apple id email and update your log in info. You are now free to resume the services that worked just fine before the self-destruct button was pressed.
I love Apple as a whole but, wow... I feel like I'm at the beginning of MobileMe again.
Good luck and I hope this helps everyone!
ON A POSITIVE NOTE:
I appeared to loose nothing at this time through this process (i.e. music, apps, credits, etc.) except perhaps my cool. :-)
Similar Messages
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How man I change my Apple ID? I no longer have access to the old email address
To set up devices such as iCloud I'm needing to verify an email sent to my acct, however I can no longer access that email address, so I need to change the email address to my current email address. How can I do this -from my iPhone? Please please!!
You need to create another non-Apple email address - a free one from GMail would do - and then go to http://appleid.apple.com and change it there.
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How do I get the password for an old apple ID when I dont have access to the email address and it does not recognize my birthdate?
Hi Attila528,
Thanks for visiting Apple Support Communities.
If you are not able to receive a rescue email to reset your security questions and password:
You'll need to contact iTunes Store support to have your questions and answers reset.
You can find the article with this information here:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
After your password, security questions and answers are reset, I'd recommend providing a new rescue email address:
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
All the best,
Jeremy -
My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?
Contact iTunes Customer support... it is not possible to bypass Activation Lock.
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I've been trying to change my icloud apple ID to match my itunes apple ID so i can manage my storage. I haven't turned on the cloud since i got the phone. I've forgotten my password for the icloud apple ID and i do not have access to the OLD OLD OLD email address its trying to send my password to. Can someone please tell me how i can make this change without knowing my old password??? Can't manage storage or buy more without knowing the old apple id for icloud.
Hello, nikkihutchins10.
Thank you for visiting Apple Support Communities.
I understand that you are attempting to reset your Apple ID password. I would try resetting your password via answering the security questions instead of sending the email. The first article will walk you through that process. If you are still unable to reset your Apple ID password, see the steps in the second article.
If you forgot your Apple ID password
Contact Apple for help with Apple ID account security
Cheers,
Jason H. -
How can I reset my apple id security questions, if I have not set a rescue email account?
My new iPhone says "To help ensure the security of your Apple ID we require additional information." It then asks me for the answer to my security questions. Which I can not remember. I can log into iCloud and my apple ID, but can not change my security questions. A web search indicates that I should be able to send a security email to my rescue email account. Since this option does not appear on my accounts security question screen, it looks like I never setup a rescue email. How do I reset my security questions, or setup/change my rescue email account?
Thanks in Advance!!Actually, you'll have more luck contacting AppleCare Phone Support.
http://support.apple.com/kb/HE57
With the information you provided, I assume they can verify your identity and reset your account security questions.
Kind regards, -
I no longer have access to my old email for my old apple ID, I made a new apple ID with a new email. Can I transfer purchases?
kyrenamackay wrote:
I no longer have access to my old email for my old apple ID
You dont need access to yoru old email address.
Go here -> https://appleid.apple.com
and update yoru old account.
I made a new apple ID with a new email.
Can I transfer purchases?
No.
There's really no need to create a new AppleID as this will simply cause problems with multiple accounts.
Just update your old account with new info. -
How can I verify an apple id already created without attaching a credit card?
how can I verify an apple id already created without attaching a credit card?
Why do you need to verify it? Have you received an email telling you to click a link to do so? - if so it's very possible that it's a scam designed to trick you into entering your credit card details. If you have received such an email don't follow any links in it. If it's not addressed to you by name it's unlikely to be from Apple.
You could copy and paste the email into a post here so that we can have a look at it - remove your own email address when you do this.
If there is some other reason you want to verify the ID please give more details. -
HT5570 How can I verify my apple I'd to download Facebook please help me
how can I verify my Apple ID to download facebook
Follow the instructions from the link you posted from > Frequently asked questions about two-step verification for Apple ID
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How can I verify my Apple ID so I can download some apps
How can I verify my Apple ID so I can download some apps
See:
Frequently Asked Questions About Apple ID
Usually you tap a button on what is asking your to send an email to the addres you use for the ID and then you have to reply to the email. -
hello! i would like to know how can i verify my apple ID,,? i did try so many time but it did't work..
WWen it do what uu do next after the I forgot thang
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how can i verify my apple id? i already verified in my email but if i sign in, it says your not yet verified your email. pls help me.
Hi maejune,
Thanks for using Apple Support Communities. This article has information on how to verify your Apple ID:
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Cheers,
- Ari -
How can I use 2 Apple IDs in Itunes? I have 2 IOS Devices. They each have there own AppleID. What is the proper way to sync both of them to Itunes? I wanted my teenager's AppleID to be different from mine so that she couldn't charge stuff to my AppleID, therefore I created me another one. Now when I go to Sync either device, it tells me that this IOS device can only be synced with one AppleID. Then I get a message to erase it, not going to do that, lol. If I logout as one ID and login as the other, will it still retain all synced information on the PC from the first IOS device? If I can just log in out of the AppleID, then I have no problem doing that as long as the synced apps, music, etc stays there for both. I am not trying to copy from one to the other, just want to make sure I have a backup for the UhOh times. If logging in and out on the same PC of multiple AppleIDs is acceptible then I need to be able to authorize the PC for both devices. Thanks for the help. I am new to the iOS world.
"Method Three
Create a separate iTunes library for each device. Note:It is important that you make a new iTunes Library file. Do not justmake a copy of your existing iTunes Library file. If iTunes is open,quit it.
This one may work. I searched and searched on the website for something like this, I guess I just didn't search correctly, lol. I will give this a try later. My daughter is not be back for a few weekends, therefore I will have to try the Method 3 when she comes back for the weekend again. "
I forgot to mention that she has a PC at her house that she also syncs to. Would this cause a problem. I am already getting that pop up saying that the iPod is synced to another library (even though she is signed in with her Apple ID to iTunes) and gives the pop up to Cancel, Erase & Sync, or Transfer Purchases. My question arose because she clicked on "Erase & Sync" by mistake when she plugged the iPod to her PC the first time. When the iPod was purchased and setup, it was synced to my PC first. When she went home, she hooked it up to her PC and then she erased it by accident. I was able to restore all the missing stuff yesterday using my PC. However, even after doing that it still told me the next time I hooked it up last night that the iPod was currently synced with a different library. Hopefully, you can help me understand all this. She wants to sync her iPod and also backup her iPod at both places. Both PCs have been authorised. Thanks -
HT3576 how can i verify that the network or firewall is not blocking access to port 5223.
how can i verify that the network or firewall is not blocking access to port 5223?
Talk to someone who knows something about networking and/or firewalls on an appropriate forum.
Configuring your network and/or firewall is beyond the scope of this forum, which is devoted to issues using the iPhone. -
How do I sort out 'Apple ID disabled for security reasons' after I had my old Email address and password erased but still showing ?? now I can't access my apple store Apps updates with new email address and password??
You might try contacting App Store Support: http://www.apple.com/support/mac/app-store/
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