How can I verify my membership?
I downloaded Premiere CS6, After Effect CS6, Photoshop CS6 and Audition with my company's membership. Now, I bought my own annual membership for all of the products, but when ever I open said products, Creative Cloud window pops out saying, "We are having trouble verifying you membership" Days Remaining "00". How can I link the downloaded Adobe products to my account and not the old one?
I tried downloading it again from my new account but I still get the message.
Thank you,
Amnah
You MAY need to uninstall and reinstall, running the cleaner after uninstalling
Discussions of RE-installing
-using the cleaner after uninstalling and before reinstalling may help
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
BUT... before you do that, try Chat
Activation & Deactivation Help
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