How can renew my Macbook Pro 2011(Snow Leopard)??

I would like to renew my Mac Pro from its out of the box state? Can I possibly do that on my own? What are the steps on doing that? Thank you very much!!

Follow the
Restoring OS X - 10.6 "fresh install method"
https://discussions.apple.com/message/16276201#16276201
Using the Disk Utility > Security Option > Zero All Data. This method will take some time and ensure to erase/wipe all data off the computer, programs, files, Bootcamp etc.
When OS X is reinstalled, it's the old version from the disk with all the original bundled Apple programs. Just like "back to factory" like state.
After installing OS X, if you DON'T go through "setup" when the computer reboots and just hard press the power button to shutdown, the next time the computer is booted will show the same "Welcome to OS X" movie again and try to go through setup again. So this makes it ideal to sell/give to the next person.

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MacBook Pro 2011 Snow Leopard Constant Kernel Panics

Before the Kernel Panics I was getting a lot of screen flickering and feezing. After my operating system Snow Leopard 10.6.8 was reinstalled and a new logic board put in I started getting Kernel Panics. Back to the Apple store and my computer went out for a new Logic Board, Graphic Card and Display and I am still getting Kernel Panics daily. I purchased my MacBook Pro in March of 2011 and this all started in April. Below is my latest Kernel Panic report. Any ideas what is wrong with my computer?
Interval Since Last Panic Report: 179743 sec Panics Since Last Report:          3 Anonymous UUID:          D720FD07-513C-4F84-B213-02FF92C4FCD2
Sun Jun 9 10:57:20 2013 panic(cpu 4 caller 0xffffff80002d1208): Kernel trap at 0x000000010c00002a, type 14=page fault, registers: CR0: 0x000000008001003b, CR2: 0x000000010c00002a, CR3: 0x0000000000100000, CR4: 0x0000000000040660 RAX: 0xffffff801685bc00, RBX: 0xffffff800b62f800, RCX: 0x0000000000000001, RDX: 0x0000000000000000 RSP: 0xffffff805dd73de8, RBP: 0xffffff805dd73e20, RSI: 0xffffff800bc87e80, RDI: 0xffffff80166b3600 R8: 0x00000000000007d0, R9: 0x0000000000000000, R10: 0x0000000000000001, R11: 0xffffff80004f4f98 R12: 0x0000000000000001, R13: 0xffffff800b9391c8, R14: 0x0000000000000002, R15: 0xffffff800bc87d80 RFL: 0x0000000000010246, RIP: 0x000000010c00002a, CS: 0x0000000000000008, SS: 0x0000000000000010 Error code: 0x0000000000000010
Backtrace (CPU 4), Frame : Return Address 0xffffff805dd73a80 : 0xffffff8000204d15 0xffffff805dd73b80 : 0xffffff80002d1208 0xffffff805dd73cd0 : 0xffffff80002e3f4a 0xffffff805dd73ce0 : 0x10c00002a 0xffffff805dd73e20 : 0xffffff7f80d98da2 0xffffff805dd73ed0 : 0xffffff800053be3c 0xffffff805dd73f10 : 0xffffff800053b31f 0xffffff805dd73f60 : 0xffffff800053afc5 0xffffff805dd73fa0 : 0xffffff80002c8527
Kernel Extensions in backtrace (with dependencies): com.apple.driver.AppleSMC(3.1.0d5)@0xffffff7f80d94000->0xffffff7f80d9efff
dependency: com.apple.iokit.IOACPIFamily(1.3.0)@0xffffff7f80800000 BSD process name corresponding to current thread: kernel_task
Mac OS version: 10K549
Kernel version: Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/ RELEASE_X86_64 System model name: MacBookPro8,3 (Mac-942459F5819B171B)
System uptime in nanoseconds: 10234033505929unloaded kexts: com.apple.driver.AppleThunderboltPCIUpAdapter! size 0x24576) - last unloaded 7699064543055 loaded kexts: com.AmbrosiaSW.AudioSupport! 4.0 com.apple.driver.AGPM !          100.12.31 com.apple.driver.AppleBluetoothMultitouch!          54.3 com.apple.driver.AppleHWSensor!          1.9.3d0 com.apple.driver.AudioAUUC !          1.57 com.apple.driver.AppleUpstreamUserClient!          3.5.7 com.apple.Dont_Steal_Mac_OS_X!          7.0.0 com.apple.driver.AppleMikeyHIDDriver! 1.2.0 com.apple.driver.AppleMCCSControl!          1.0.26 com.apple.driver.AudioIPCDriver! 1.1.6 com.apple.driver.AppleMikeyDriver!          2.0.8f3 com.apple.kext.ATIFramebuffer! 6.4.2 com.apple.driver.AppleIntelHDGraphics! 6.4.2 com.apple.driver.AppleHDA !          2.0.8f3 com.apple.ATIRadeonX3000!          6.4.2 com.apple.driver.SMCMotionSensor!          3.0.1d2 com.apple.iokit.AppleBCM5701Ethernet!3.0.8b2 com.apple.driver.AppleMuxControl!          3.0.17 com.apple.driver.AirPort.Brcm4331!          433.11.5 com.apple.driver.ACPI_SMC_PlatformPlugin! 4.7.0a1 com.apple.driver.AppleLPC !          1.5.1 com.apple.kext.AppleSMCLMU! 1.5.2d10 com.apple.driver.AppleIntelSNBGraphicsFB !          6.4.2 com.apple.filesystems.autofs!          2.1.0 com.apple.driver.AppleUSBTCButtons! 201.6 com.apple.driver.AppleUSBTCKeyboard!201.6
com.apple.driver.AppleIRController! com.apple.iokit.SCSITaskUserClient! com.apple.iokit.IOAHCIBlockStorage! com.apple.driver.AppleUSBHub! 4.2.5 com.apple.BootCache!          31.1 com.apple.driver.AppleFWOHCI! 4.7.7 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib ! com.apple.driver.AppleUSBEHCI! 4.2.6 com.apple.driver.AppleSmartBatteryManager! 160.0.0 com.apple.driver.AppleAHCIPort! 2.2.0 com.apple.driver.AppleEFINVRAM ! com.apple.driver.AppleACPIButtons!
com.apple.driver.AppleRTC !          1.3.1 com.apple.driver.AppleHPET!          1.5 com.apple.driver.AppleSMBIOS! 1.7 com.apple.driver.AppleACPIEC !          1.3.6
303.8 2.6.9 1.6.6
1.4.0 1.3.6
1.2.1 (addr 0xffffff7f80969000,
1.0.0d1
com.apple.driver.AppleAPIC !          1.4 com.apple.driver.AppleIntelCPUPowerManagementClient! 142.6.0 com.apple.security.sandbox!          1 com.apple.security.quarantine !          0 com.apple.nke.applicationfirewall! 2.1.14 com.apple.driver.AppleIntelCPUPowerManagement! 142.6.0
com.apple.driver.AppleProfileReadCounterAction! com.apple.driver.AppleProfileTimestampAction!10 com.apple.driver.AppleProfileThreadInfoAction! 14 com.apple.driver.AppleProfileRegisterStateAction! com.apple.driver.IOBluetoothHIDDriver! 2.4.5f3 com.apple.driver.AppleMultitouchDriver! 207.11 com.apple.driver.AppleProfileKEventAction!          10 com.apple.driver.AppleProfileCallstackAction! 20 com.apple.iokit.IOSurface! 74.2 com.apple.iokit.IOBluetoothSerialManager!
com.apple.iokit.IOSerialFamily ! com.apple.driver.DspFuncLib ! com.apple.iokit.IOAudioFamily ! com.apple.kext.OSvKernDSPLib ! 1.3 com.apple.driver.AppleSMBusController!1.0.10d0 com.apple.iokit.IOFireWireIP!          2.0.4 com.apple.iokit.AppleProfileFamily!          41 com.apple.driver.AppleHDAController! 2.0.8f3 com.apple.iokit.IOHDAFamily !          2.0.8f3 com.apple.driver.ApplePolicyControl!          3.0.17 com.apple.driver.AppleGraphicsControl! 3.0.17 com.apple.iokit.IO80211Family !          320.1 com.apple.iokit.IONetworkingFamily!          1.10 com.apple.driver.IOPlatformPluginFamily!          4.7.0a1 com.apple.driver.AppleSMBusPCI!          1.0.10d0 com.apple.driver.AppleBacklightExpert! 1.0.2 com.apple.iokit.IONDRVSupport! 2.2.1 com.apple.driver.AppleSMC !          3.1.0d5 com.apple.kext.ATI6000Controller!          6.4.2 com.apple.kext.ATISupport!6.4.2 com.apple.iokit.IOGraphicsFamily!2.2.1 com.apple.driver.AppleThunderboltDPInAdapter! com.apple.driver.AppleThunderboltDPAdapterFamily! 1.5.9 com.apple.driver.AppleThunderboltPCIDownAdapter! 1.2.1 com.apple.iokit.IOSCSIBlockCommandsDevice!2.6.9 com.apple.driver.BroadcomUSBBluetoothHCIController! com.apple.driver.AppleUSBBluetoothHCIController! 2.4.5f3 com.apple.iokit.IOBluetoothFamily !          2.4.5f3 com.apple.iokit.IOUSBMassStorageClass!          2.6.7 com.apple.driver.AppleUSBMultitouch! 207.7
10.0.3 2.0.8f3 1.8.3fc2
17 - last loaded 7538564345288 10
2.4.5f3
1.5.9
2.4.5f3
com.apple.iokit.IOUSBHIDDriver! 4.2.5 com.apple.iokit.IOSCSIMultimediaCommandsDevice! 2.6.9
com.apple.iokit.IOBDStorageFamily ! com.apple.iokit.IODVDStorageFamily ! com.apple.iokit.IOCDStorageFamily ! com.apple.driver.AppleUSBMergeNub ! com.apple.driver.AppleUSBComposite! com.apple.driver.XsanFilter!          402.1 com.apple.iokit.IOAHCISerialATAPI! com.apple.iokit.IOSCSIArchitectureModelFamily ! com.apple.driver.AppleThunderboltNHI! 1.3.2
com.apple.iokit.IOThunderboltFamily! com.apple.iokit.IOUSBUserClient!4.2.4 com.apple.iokit.IOFireWireFamily !4.2.7 com.apple.iokit.IOAHCIFamily !          2.0.7 com.apple.iokit.IOUSBFamily !          4.2.6 com.apple.driver.AppleEFIRuntime!
1.6 1.6 1.6.1 4.2.5 3.9.0
1.2.6 1.7.4
2.6.9
1.4.0
com.apple.iokit.IOHIDFamily ! com.apple.iokit.IOSMBusFamily! com.apple.security.TMSafetyNet! com.apple.kext.AppleMatch! com.apple.driver.DiskImages! com.apple.iokit.IOStorageFamily! com.apple.driver.AppleACPIPlatform!          1.3.6 com.apple.iokit.IOPCIFamily!          2.6.8 com.apple.iokit.IOACPIFamily! 1.3.0 Model: MacBookPro8,3, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.3 GHz, 4 GB, SMC 1.70f6
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB Memory Module: global_name AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports Network Service: AirPort, AirPort, en1 Serial ATA Device: Hitachi HTS725050A9A362, 465.76 GB Serial ATA Device: MATSHITADVD-R          UJ-898
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3 USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2 USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4 USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 7 USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
1.6.6 1.1 6 1.0.0d1 289.1 1.6.3
USB Device: USB 2.0 Hub, 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0101, 0xfd120000 / 4 USB Device: External USB 3.0, 0x0480 (Toshiba America Info. Systems, Inc.), 0xa006, 0xfd122000 / 5 USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3

There's usually a section that begins "loaded kexts." Maybe this log is formatted differently. Try disconnecting the Toshiba external USB hub. Have you installed any third party RAM? Even if not, check the RAM by running a few loops of Rember.
EDIT: Oh, OK I'm seeing loaded kexts: com.AmbrosiaSW.AudioSupport! 4.0
Third party programs with kernel extensions can be a culprit. Try uninstalling that or seeing if there's an update.
But you needn't completely uninstall a program(s) suspected of creating these panics. This may not always work, but the worst that can happen is it will fail. Far better than completely uninstalling and reinstalling the full program, if it proves not to be the cause. Instead, you can temporarily disable a program. This may be especially useful when there are several suspects.
To temporarily disable/unload any .kext (kernel extension) which may be causing the problem, do the following: Open Terminal in Applications>Utilties and copy/paste
sudo kextunload
Important, leave a space after kextunload
Next, navigate to the /System/Library/ and select Extensions. Inside that folder, find the related .kext in question, which you should drag into the Terminal window. (After dragging it in, the file will stay where it belongs in its original location.) This will automatically fill the Terminal window with the name and path to the file.
This is an example only of what the full command will then look like; it will not necessarily be found on your computer.
sudo kextunload /System/Library/Extensions/PaceSupportFamily.kext/
Hit return. If you have never used the sudo prefix before, you will get a warning, which you can disregard. Then enter your admin password, which you won't see on the screen as you type it in and hit return. Wait for the $ sign prompt to reappear, which will indicate the extension has been unloaded. Then just close the window.
This will have the effect of disabling the program. If it fails to be the source of the problem, to reload/enable it, substitute kextload for kextunload, using the above procedure.
Other than that, have a look at this article on resolving kernel panics. Kernel Panics may be caused either by software or hardware. Faulty RAM is a frequent cause.
http://www.thexlab.com/faqs/kernelpanics.html

My MacBook Pro (2011, Snow Leopard 10.6.7) won't work with an EPSON projector.

I have the mini display to VGA adaptor. Any advice?

I have this same problem. Firefox 4 on 10.6.7 on a 2009 unibody Macbook Pro.
I've noticed that I only have the problem when I'm using multiple monitors and my Firefox 4 window is to the left of the Mac OS X Menu Bar.
My typical arrangement is: laptop monitor with firefox 4 window TO THE LEFT OF external Dell 24 inch monitor with Mac OS X Menu bar.
Moving my Firefox 4 window to the external monitor allows me to open a window.

I have a mid 2010 Macbook Pro running Snow Leopard and foolishly upgraded to Yosemite. Is it possible to go back in time with Time Machine and reinstall Snow Leopard. Then upgrade to Lion or Mavericks? Any other ideas on how I can exit Yosemite?

I have a mid 2010 Macbook Pro running Snow Leopard and foolishly upgraded to Yosemite. Now have numerous problems. Is it possible to go back in time with Time Machine and reinstall Snow Leopard? Then upgrade to Lion or Mavericks? Any other ideas on how I can exit Yosemite?

Once you get yourself back to Snow Leopard, if you still want to upgrade somewhat, I would suggest the following:
1. Get an external hard drive that you can use for experiments with new OS versions. You could partition it into 2 or 3 partitions. You could then clone your existing Snow Leopard system to one partition using Carbon Copy Cloner (well worth $40) or SuperDuper ($25).
2. Buy OS X Mountain Lion for $20, through the Apple online store (I don't think it's available through the App Store). Apple has decided to make it very difficult for anyone to get Mavericks unless they have already downloaded it.
You will receive two e-mails from Apple, one containing a PDF with a redemption code, and one with the password you will need to unlock the PDF. Using the code, you will download Mountain Lion from the App Store, where it will appear among your Purchased items.
After ML finishes downloading, its installer app will launch itself. When you see this launch screen, QUIT the install app immediately! Go to your applications folder, find the Install OS X Mountain Lion app, and copy it to a safe location outside of your Applications folder. Keeping one or more copies will allow you to reinstall without unnecessary aggravation if you later need or want to do that. At this point, you can re-launch the Installer in the Applications folder and let it run. You can install it on a clean partition on your external HD, or you can allow it to upgrade the Snow Leopard clone you created on your external drive, or you can do both. This should allow you to test how everything works for as long as you like.
3. If you left yourself a free partition on your test drive, try a clean install of Yosemite and set everything up from scratch (do not migrate anything). This will allow you to see whether your problems with it were related to something in your Snow Leopard system.

We are having old home movies put on DVD's. How do we import them to MacBook Pro using Snow Leopard and iMovie 8.0.6. Can watch the video, but can't get it to import.

We are having old home movies put on DVD's. How do we import them to MacBook pro using Snow Leopard and iMovie 8.0.6? Can watch the movies on the laptop, but they will not import.

We took 3 video cassette 8mm that were recorded in the early 90's to a place that burned the videos onto 3 DVDs. When inserted to our Mac, the DVD player comes on to play the DVD. Opened Quicktime, but can find no way to import. Went to File>Open File>Sony_DVD_Recorder_Volume. Clicked on Sony_DVD-Recorder_Volume and it shows a file named VIDEO_TS. Clicked on that and 6 files showed VIDEO_TS.BUP, VTS_01-0.BUP, VTS_01_0.IFO, VTS-01_1.VOB, VTS_01_2.VOB, VTS_01_3.VOB. Where is DVDxDV?

I'm using a macbook pro, running snow leopard. Yesterday I got around to emptying my trash for the first time in quite awhile and was surprised by how much there seemed to be in there. Immediately after a question mark symbols appeared on all my hard disk

I'm using a macbook pro, running snow leopard. Yesterday I got around to emptying my trash for the first time in quite awhile and was surprised by how much there seemed to be in there. Immediately after a question mark symbol appeared on all my hard disk folders. If I click on these question marks I get a message saying ' the item can't be found'.

mpagan47 wrote: a question mark symbol appeared on all my hard disk folders.
Not sure where these hard disk folders are located that you are referring to? Finder, Finder tool bar, Finder side bar, Desktop, Dock?
More then likely they are an alias that not longer point to the orginals, thus the question mark.
I would reboot. Delete icons if an alias and just recreate by dragging from the source. Try right click (control) click to remove.

If I upgraded my MacBook Pro from Snow Leopard to Lion via the web and now wish to erase the hard drive and restore it to factory settings to sell. How do I accomplish this?

I upgraded the operating system on my MacBook Pro from Snow Leopard to Lion via the web. Now I need to erase the hard drive and restore it to factory settings, so that I can pass it on. How do I accomplish this? When I insert the Mac OS X install disk, the only option is to erase the free space. Any insight would be appreciated.
Thank you

You need to boot off the original Snow Leopard DVD's that came with the system.
Once you are running off of the DVD you will be able to do a clean install of SL
To boot off the DVD with the system up running Lion insert the DVD. Open Sytem Preferences->Startup Disk and select the DVD then restart the machine.
Message was edited by: Frank Caggiano

I have a 2011 Macbook Pro 15" Snow Leopard Quadcore icore 7 with 8Gb of RAM and Im a Webpage Graphic Designer but why is my Macbookpro is so slow!?

I have a 2011 Macbook Pro 15" Snow Leopard Quadcore icore 7 with 8Gb of RAM and Im a Webpage Graphic Designer but why is my Macbookpro is so slow!?
I'm opening like Skype, AIM, Chrome the Memory Hog, Adobe Photshop and Illustrator... Its so slow! I tried Onyx, CleanMyMac, iFreeMemory or just purging but still i still have to restart to get it back to normal after closing all the applications... im not really impressed with the memory swapping thing,Even though my inactive RAM is like 2GB its so SloW! Anyone knows how to fix this problem?

It's hard to say why your machine is slow, but that machine with 8 GB of RAM should not be slow. Could be any number of possible problems. Try taking a look at the Mac OS X Speed FAQ.

How can connect my macbook pro mid 2012 to my imac 21.5 inch mid 2010 ?? I want to use imac like a display for macbook.

How can connect my macbook pro mid 2012 to my imac 21.5 inch mid 2010 ?? I want to use imac like a display for macbook.

Target Display Mode: Frequently Asked Questions (FAQ)
with a mini display to mini display cable. Attach it to the Thunderbolt port on your MBP and to the mini display port on your iMac.
How do I enable TDM?
Make sure both computers are turned on and awake.
Connect a male-to-male Mini DisplayPort or ThunderBolt cable to each computer.
Press Command-F2 on the keyboard of the iMac being used as a display to enable TDM.
Note: In Keyboard System Preferences, if the checkbox is enabled for "Use all F1, F2, etc. keys as standard functions keys," the key combination changes to Command-Fn-F2.

I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?

I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?

Found the answer on the HP site. It's the original software that works with this printer OS X 10.6!!
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3562006&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=ma-60835-3

Recently updated m old 2004 macbook pro to snow leopard 10.6.8, I opened a word doc. and it automatically opened in iwork '08? Now I can not print old or new docs? Help - do I have to update to iwork? Is this an update or do I have to buy iwork?Thanks

I have a couple of questions? 1. I recently updated my old '04 macbook pro to snow leopard 10.6.8, when I went to open an old word doc., it opened with iwork and will not allow me to print until I update to iwork'08. Do I have to update? If I do, is this an update or do I have to purchase iwork? 2. Can I update my old '04 macbook pro to Lion or Mountain Lion or is this too much? I just purchased and iphone 5 but do not know if Snow Leopard can give me the future updates I might need?? Also does icloud work with Snow Leopard? Thanks for help, I am lost...

Try resetting your SMC and NVRAM before attempting to install again.
Resetting the NVRAM/PRAM
Note: This will not delete any data.
The NVRAM/PRAM stores information such as speaker volume, screen resolution, startup disk selection, and recent kernel panic information (if any). You should reset the NVRAM/PRAM if you experience issues relating to these functions.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Turn on the computer by pressing the Power Button.
On the built-in keyboard, press and hold the Command (⌘), Option (⌥), P, and R keys before the gray screen appears.
Continue to hold down the keys until the computer restarts and you hear the startup chime for the second time.
Release the keys on the built-in keyboard.
Resetting the SMC of an Intel-based portable Mac with a battery you should not remove on your own
Note: This will not delete any data.
The SMC is responsible for controlling various system functions. None of your data will be deleted by resetting the SMC.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
On the built-in keyboard, press the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
Release the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
I hope I helped.
Austin

Where can I buy a 15" Macbook pro with Snow Leopard installed

I would appreciate knowing where can I buy a 15" Macbook pro with Snow Leopard installed

http://store.apple.com/us/browse/home/specialdeals/mac/macbook_pro/15

I have a MacBook Pro with Snow leopard (10.6.8). Downloaded Lion from Aplle store and got a bill but no upgrade. Bad hearing can't use telephone to support. Apple store can't help. CASE NUMBER: 19*****63

I have a MacBook Pro with Snow leopard (10.6.8). Downloaded Lion from Aplle store and got a bill but no upgrade. Bad hearing can't use telephone to support. Apple store can't help. CASE NUMBER: 19*****63.
I am hard or hearing and can't use the telepohne support and live on an island and can't get to a shot to buy the Lion.
<Case Number Edited by Host>

Try d/ling again. In the App Store, option-click the tab

How can i change macbook pro a1278 keyboard ?

how can i change macbook pro a1278 keyboard ?

Yes. It will be very simple.
Power down your mac. Hold down the option key on startup.
You will see disk utility. Go in disk utility and click the erase button for your HDD data.
Then go into install OS X and install the operating system.
It will be a completely fresh install ready for selling.

Macbook Pro with Snow Leopard, Win 7 & Ubuntu, can't upgrade to Lion

I have new 13" macbook pro with Snow Leopard on it. With a combination of boot camp and some disc partitioning trickery, I got windows 7 and ubuntu on it as well. Furthermore I also have a shared data (fat32) partition on the machine (so 4 main partitions - win,mac,linux,shared - plus swap partition, efi, etc).
I just download Lion and I'm trying to start the installer, but when it asks me which partition I want to install it on, all options are greyed out and the Macintosh HD partition says somethign to the effect of "this disc cannot be used to start the computer". Is there any way for me to get lion installed without having to erase all my extra partitions and start this whole agonizing process over again?

You may be out of luck without formatting your HDD. See this article from Macworld:
(At least Recovery HD should be created. In our testing, it appears this special partition is created only when you install Lion onto an internal drive formatted with a GUID partition scheme. In addition, that internal drive must initially have only a single partition; or be a multi-partition drive that was partitioned by Boot Camp Assistant and not further modified afterwards. So not everyone will get this useful feature. Apple has confirmed some of these restrictions.)
Also, see these Apple KB articles:
http://support.apple.com/kb/HT4649
http://support.apple.com/kb/ts1600

How can renew my Macbook Pro 2011(Snow Leopard)??

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