How can the 8.5 Crystal (upgraded version) be installed on a Win7 64-bit PC

My client has bought a laptop with Windows 7 64-bit. They are trying to install CR 6.0 so they can install CR8.5 witch is an upgrade, but they seem to be running into a problem. Is this a possible and how do you do it?

In a nut shell; it can't. [This|https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567] wiki has info for supported operating systems by version of CR.
Note that CR 8.5 is not even there... As per the wiki, your only option is to upgrade to CR XI R2 (11.5).
Ludek
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On a workstation, there is a ZESM client (v3.5.0.144) running. This ZESM client
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- has a (forgotten) uninstall password set
Now I have installed and configured a new ZESM server (v3.5.0.160) and I want it to manage that workstation. How can I achieve this?
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Possibility #2
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Originally Posted by breqq
On a workstation, there is a ZESM client (v3.5.0.144) running. This ZESM client
- was managed by a crashed ZESM server (v3.5.0.144)
- has a (forgotten) uninstall password set
Now I have installed and configured a new ZESM server (v3.5.0.160) and I want it to manage that workstation. How can I achieve this?
Possibility #1
- first I uninstall the old client then install the new one (v3.5.0.160)
- the fatal problem: I can't uninstall the old client since I can't provide a valid uninstall password
Possibility #2
- I upgrade the old client by installing the new client (via SETUP.EXE) on top of the old one
- the fatal problem: this is not supported by SETUP.EXE (it tells me that I must uninstall the old client first)
Possibility #3
- I create an MSI installation package with the upgrade option enabled
- I have used the following command: setup /a /V"STUPGRADE=1" [based on chapter 9.2 of the Installation Guide (install.pdf)]
- the fatal problem: the MSI installation package is not willing to perform the upgrade either: it behaves in the same way as SETUP.EXE (by telling me me that I must uninstall the old client first)
So my question concerning possibility #3:
- how can I generate an MSI package that is willing to upgrade the old client?
run the upgrade with with the setup.exe but do not do a /a.
So setup /V"STUPGRADE=1"

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How can the 8.5 Crystal (upgraded version) be installed on a Win7 64-bit PC

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