How can the dunning letter shows O/S amt and corresponding aging bucket?

Question

Hi,
I am going to implement the dunning letter setup in R12. Our user request to have the dunnng letter layout which should show all regular dunning details but also the aging info of the outstanding invoices, i.e. which aging bucket the outstanding amount will be shown. Anybody have idea and help? Thanks a lot.
Edmond

Answer 1

Thank you Nagarajan.  I have a dunning letter created in Crystal Reports for our client.  It is fairly limited in scope, it just has the customer name and address, invoice numbers and dates, amounts due and the text they wanted in it.
I can import it into B1 9.0 and set it as the default for Dunning Letter #1 and it runs, but unlike other formats where there is a DocEntry and/or ObjectID and a ?DocKey@ or ?ObjectId@ parameter, how do I limit the report to just one customer?  Typical document layouts run for the document that's on the screen.  In the dunning process, the report runs once for every customer when the Dunning Letter Method is set to "One Letter per BP".  I have to limit the report to one customer at a time.  Right now, each dunning letter based on the Crystal report is identical and it contains all the data for every customer.
So, does anyone have any ideas for what selection criteria needs to be included in the Crystal report to have it select just one customer from the dunning wizard tables?  Thanks.
Michael
Edit: I created a ?WizardID@ parameter and a ?CardCode@ parameter to limit the report to a single dunning wizard event and a single customer.  While it works fine in Crystal itself, it doesn't work in B1 at all.  I had thought that by limiting the report in this way, it would only create dunning letters for a single customer.