How can the ruler and or the measurement tool calibrated? both are totally off.

how can the ruler and/ or the measurement tool calibrated? both are totally off by various margins.

skn1868 wrote:
do you know how to reset the ppi so it is accurate?
Earlier, I wrote:
What is the ppi value in the document?  Use the Image - Image Size menu to see or set this value.
I can't believe this conversation has gone on this long.  You keep wanting it to be a bug, but it seems to me the basic problem here is that you haven't accepted the fact that YOU are responsible for getting the image metadata in order before you can use tools like the Ruler to read out in physical units, such as inches or centimeters, accurately.
Photoshop can only know the size of things in your document if you or your workflow provide it an accurate ppi value!
What's the original source of the material?  A scanner?  If so, some part of the scanning or image preparation process has left you with an inaccurate ppi value.
For the documents you're already working with, use Image - Image Size, then UNcheck the Resample Image checkbox and type in the correct ppi value.  Then everything will work.
-Noel

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