How can update the "Reason" in tcode CRMD_ORDER

Hi,
I've done the below customizations to change the "Reason" for the service ticket status:
1. Define Catalog:
IMG > CRM > Basic Functions > Catalogs, Codes and Profiles > Define Catalogs
2. Define Code Groups and Codes
IMG > CRM > Basic Functions > Catalogs, Codes and Profiles > Define Code Groups and Codes for Catalogs
3. Define Code Group Profiles
IMG > CRM > Basic Functions > Catalogs, Codes and Profiles > Define Code Group Profiles
4. Define Subject Profiles
IMG > CRM > Basic Functions > Catalogs, Codes and Profiles > Define Subject Profiles
Also, assigned the Subject profile to the status profile.
But i'm not able to update the "Reason" for the service ticket status in the transaction code CRMD_ORDER.
Can any one let me know what is the BAPI / FM which will do this?
Thanks,
Shamim

Hi Srikanth,
Yes, I did so.
In the transaction code, CRMD_ORDER, when i enter a transaction no.
There's a label called "Reason" which has to be updated with the correct reasons as per the status.
Example: For the service ticket status, "New Message", reason status must also be updated whenever a new mail arrives.
I think there must be a BAPI / FM which would definetly update this?
Thanks,
Shamim

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