How can we help the people that recieve the files that we send?

I send files to people domestically and internationally. Alot of the times I send files to the same people,
sometimes they can click on the link and download the files.
Sometimes they clcik on the link, they can see the files but are unable to download
Sometimes hey click on the link, which will open the page for downloading the files but are not able to see anything.
When I check the Adobe Send sight for activity, I am able to see that they have attempted to view the documents several times.
This can get frustrating for them.
Does anybody have any suggestions?
thankyou

Hi,
Ater activating program enter/h in command field and press F8 or execute u enter in debugging mode enter the table name in the table field in debug screen and perform F5 or stepwise execution for the report.
U will get all the field values for each step in progran on the screen below.
pls reward all helpful points.
Regards,
Ameet

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