How can we make sure my Dad (92) hangs up properly...

My Dad is 92 and lives alone. He is a Plusnet customer, as is my brother, whilst I am with BT. When my Dad makes or takes a call he doesn't always disconnect it properly on his cordless phone. Then we can't get through to him as we get 1571 instead (for hours!!) and if he does it when he calls my brother then for some reason my brother can't then get dial-tone to ring anyone. I don't seem to have the problem, possibly because he does this locking up thing with a day-time call and then has made another by the time he and I speak.
We've spoken to BT who say they can't test for speech occurring, he doesn't seem to hear the howler and at his age is getting tetchy and confused by us asking him to make sure he has hung up properly. Plusnet told my brother they can't even test the line which seems bizarre.
Some years ago, 'forced release' would have made sure the remaining party was disconnected at the next charge increment and I fail to see why this doesn't happen. So in theory I could ring him, not hang up properly myself, lock his line up and go on 2 weeks holiday coming back to a big bill . . . really?
I'm sure this must be a problem with other elderly users and being over 40 miles away from us both and no idea if he's ok is very concerning. Does anyone have any advice please?

Time it so that it disconnects for one minute before he gets up in the morning, and one minute in the late evening.
The other option is to leave a cheap mobile turned on, so that you can call it to tell him to put the phone back.
Forced release used to be implemented on Strowger Exchanges, to avoid holding up the limited number of switches available, and causing congestion.
With the digital network, its not a problem, however if the called party clears, it will eventually disconnect, but I am not sure what the delay is now.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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